Immigrant Health Team Director
Boston, MA, United States
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston regardless of language or immigration status . Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.
To learn more about working at BHCHP, watch our video Please Click Here .
Job summary :
Hours: Full Time, Monday – Friday generally 8:30am-5:00pm; expect to routinely work some evenings and an occasional weekend day
The BHCHP Immigrant Health Committee is composed of BHCHP multidisciplinary staff who strive to improve and expand services for immigrants and Limited-English proficient (LEP) patients experiencing homelessness across the various clinical sites. You will guide, evaluate and improve immigration-informed services at BHCHP in collaboration with the Immigrant Health Committee members.
In this role, you will steer the formation of a new team at BHCHP to unify efforts addressing the specific needs of our immigrant and LEP patients experiencing homelessness. Enhanced coordination between clinical services, legal resources, case management, program development (including fundraising), quality improvement, language access/interpretation, and ongoing staff education is vital for delivering comprehensive healthcare to this patient population. This position ensures an aligned organizational approach to immigrant healthcare delivery, such that the efforts of individual staff and Committees are maximized and efficient.
As the Immigrant Health Team Director, you will balance your time with both leadership/administrative duties and providing direct clinical care within the scope of your clinical license.
Pillars of role: 1) Program management and coordination of clinical services; 2) Staff education/training; 3) Quality improvement; 4) Equity and social justice 5) Clinical services
Responsibilities : Program Management and Coordination of Clinical Services: Program innovation that improves the healthcare access and delivery to immigrant/LEP patients across sites and programs. Coordination of immigrant-specific clinical programming across sites such as the OASIS Clinic, Family Clinic, respite, and shelter-based clinics. Integration of these clinical services with immigrant-specific programming across domains such as the BHCHP Asylum Clinic, Medical-Legal Partnership for Immigrants (MLPI), Immigration Case Conferences.
Co-lead the Immigrant Health Committee and liaise with relevant Committees and Departments, included but not limited to: Equity & Social Justice Committee (ES&J); Justice, Equity, Diversity & Inclusion (JEDI); Quality and Efficiency Committee (QEC); Development (fundraising and grants); Research Institute; Human Resources
Supervise/co-supervise key staff and volunteers (AmeriCorps Member, IHC/Oasis volunteers and practicum students, interpreter services)
Ensure language access services throughout the program
With the collaboration of the IHC and the AmeriCorps member organize immigrant related celebrations such as: Latinx Heritage Month in collaboration with JEDI, International Women’s Day, Migration Is Beautiful Week, and Immigrant Heritage Month
Staff Capacity Building and Knowledge Management: Deliver monthly presentation to new employees on the IHC
Create regular staff learning opportunities via Grand rounds, 5 th Tuesday sessions, and regular, ongoing trainings and updates for case management, benefit specialists, and reception staff on immigrant-specific topics
Serve as a resource to staff needing guidance on how to best meet the needs of immigrant patients
Quality Improvement: The IHT Team Director will be an active member of the QEC Regular monitoring of quality metrics by language to ensure equity across sites, disciplines, and monitoring of interpreter utilization by dept/site
Coordination with the Institute on the Patient Experience Survey to be inclusive of immigrant patient experiences
Community Engagement in Equity and Social Justice Function as the BHCHP representative coordinating immigrant health efforts across the city/state
Qualifications : Excellent verbal and written communication skills; organized, detail-oriented and able to balance multiple ongoing projects
Highly collaborative and team-oriented
Clinical experience (i.e. Registered Nurse, Social Worker) required
Management / supervisory experience preferred
Lived experience as an immigrant strongly preferred; experience working with immigrant / LEP populations
Bilingual Spanish or Haitian Creole preferred
Minimum education: RN, MSW, LMHC or similar clinical education
Flexible and innovative, to ensure that BHCHP remains responsive to ever-changing immigration policies; able to apply an anti-racist, equity-focused, harm reduction, and decolonizing lens to the above work
Compensation and Benefits : The compensation range is $88,600 - $115,180.
BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation , health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.
Does this amazing opportunity interest you? Then we'd love to hear from you.
As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
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