Sr. Software Engineer

Santa Barbara, CA, United States

Description

AppFolio's main product is the AppFolio Property Manager: web-based software for managers of apartment buildings to schedule maintenance, track their finances, and communicate with their tenants. We also make a companion app for tenants to pay their rent, buy renter's insurance, and request maintenance. We love our work because it helps millions of people with these everyday tasks. Our product vision sums it up nicely:

AppFolio creates a world where choosing, living in, owning, and managing communities feels magical and effortless, freeing people to thrive.

Since 2019, we have been energetically supercharging our products with AI. For example, as a renter, if you've ever scheduled an apartment tour over text message, you might've interacted with "Lisa," our AI-powered leasing agent chatbot. Property managers can configure Lisa to offer 24/7 service to prospective tenants, answering their questions about rental listings and scheduling tours. This frees up our property managers to spend more time doing what they love: connecting people to their future "dream home". Moreover, we have several non-public AI-powered and LLM-powered features inside AppFolio Property Manager, including a ChatGPT-like chatbot that can answer questions ("Show me all open Work Orders older than 3 days"), execute actions ("Email all tenants at 123 Garden St that we will be re-paving the parking lot next tuesday"), and orchestrate workflows ("On the 3rd day of every month, identify all maintenance techs with open work orders, and request a status update from them over email").

About The Culture

Engineers work in small, focused, cross-functional teams comprised of a product manager, user-experience designer, quality assurance engineer, and 3-6 software engineers.

We work closely with customers. For example, engineers are encouraged to participate in customer calls!

We've adopted some agile practices (pair programming, automated software tests, Jira / Trello / Kanban boards, retrospective meetings, stand-up meetings), but we aren't dogmatic about agile/scrum. Teams are empowered to decide how they want to work.

We work hard, but we encourage a healthy work-life balance.

We support fully remote work, but we have very nice offices in Santa Barbara, CA, San Diego, CA, and Dallas, TX.

About This Job

We're looking for a Senior Software Engineer to join a 10-person cross-functional product development team focused on building high-quality business-intelligence tools into our Appfolio Property Manager product. The user experience today centers around fairly static data tables, but our upmarket customers require more customization and flexibility in how they derive insights from their business data. The goal of the Business Intelligence prod dev team is to discover these needs and deliver on them. Some examples of current initiatives:

Customers define their own reports using a TBD flexible data API.

Customers express a report in custom visualizations & dashboards, which can be embedded on other pages & views within Appfolio Property Manager.

Customers quickly gain business insights via a flexible, responsive UI that allows advanced data manipulation & presentation.

As a Senior Software Engineer on this team, you would onboard quickly to our technology stack and our feature set, align your team on a shared understanding of the problem and solution space, and work closely with your fellow devs and cross-functional partners team to execute on these initiatives. This will require technical maturity and superb communication skills.

Required

>5 years of recent full-time software engineering experience

>1.5 years at your current company

>0.5 years in your current role

Full-stack web development: Experience in both front-end & server-side domains, including at the database level.

Experience with data analytics tools, pipelines, and user experiences, like OLAP / OLTP architectures, Apache Kafka, Apache Flink, Apache Iceberg, Trino.

Excellent communicator across roles & disciplines.

Curious, passionate, capable.

Nice-to-have skills

Ruby on Rails (we are a Rails shop and we have a good onboarding program)

React

Compensation & Benefits

The base salary that we reasonably expect to pay for this role is $135,000-$175,000.

The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.

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