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SAM consultant - Software Asset Management

San Antonio, TX, United States

Hand-on exp on ServiceNow Needed as well.

Minimum 8 to 10 of years of experience.

Skill Profile:

ITIL Foundation is a must, CSAM Certification is preferred

Candidate who has worked in Software Asset Management will be preferred.

Expertise in Excel reporting

Exceptional Customer service skills and client focus

Coordination, negotiation, and persuasion skills

bility to work with all levels of client and internal resources

Strong verbal and written communication skills with the ability to communicate technical information in non-technical language

Knowledge of different vendors (Microsoft, Oracle, Adobe, etc.) and their licensing models is must

Should be able to analyze the impact of any change in IT environment/ infrastructure on licensing

Candidate should have experience with ServiceNow SAM Pro Module

Roles and Responsibilities:

Monitoring of SAM Process, set-up of status reports and improvement process based on best practices

Planning, steering and training of the other license management roles

Quality check related to commercial information

Evaluation and management of measures based on the current compliance situation (e.g. license transfer)

Elaboration of a realistic forecast of software (maintenance) requirements (Demand planning)

Regular provision of information about the commercial entitlements (purchases, agreements)

Storage of the license certificates

Carry out License Optimization activities on both server and client applications

Set-up and maintaining of the software entitlement inventory

Provision of relevant data for SAM or in case of audits

Documentation of the license situation / Preparation of license balance

nalysis / Consulting of necessary measures

Enrichment of data with SAM relevant information

Elaboration and publishing of the license position of all products based on the license metric

Define and produce the reports in line with the requirements of the customer

ble to report on Under and over licensed software

Communicate audit findings with senior level executives while preserving client relationship

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SAM consultant - Software Asset Management jobs in San Antonio, TX, United States

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