Product Owner

Danville, CA, United States

Company Overview:

Req ID: 287642

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Product Owner to join our team in Plano, Texas (US-TX), United States (US).

Job Description:

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.

The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

Once You Are Here, You Will:

• Work with business groups to understand demand

• Collaborate with the business to develop detailed requirements • High-level solution design and architecture

• Lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.

• Managing integration across the platform is also a key role

• This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.

Required Qualifications:

• Bachelor's/ Master's degree preferably in marketing, computer science, information systems, engineering, or related field • 5+ years experience as a product owner and leading a technical team

• Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers.

• Experience managing projects using Agile software tools such as JIRA, Team Services, Rally

• Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level.

• Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.

• Identifying business process improvements and opportunities for automation.

• Participating in roadmap planning and identifying touch points in multi-cloud implementations. Documenting work using flow charts, written descriptions, screenshots, and videos.

• Applying knowledge, skills, and judgment to make decisions and resolve issues.

• Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.

• Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.

• Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.

• Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing

• Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.

• Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion

• Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline

• Experience with delivering product features within the Salesforce ecosystem

Experience:

5 to 8 Years

Mandatory Requirement

: Experience with Mulesoft ESB administration (Cloudhub and On-Prem V3.x, v4.x)

Experience using Unix/Linux OS environments

Experience with any AMQP or JMS technologies

Experience with Oracle database and SQL queries

Experience with Salesforce administration and SOQL

Very strong understanding of Java or Java based technologies

Familiar with integration strategies like API-led connectivity in Mulesoft

Good understanding of Software-as-a-Service (SaaS) model and concepts

Willingness to learn and master unfamiliar technologies and/or concepts

Familiarity and comfort working within strict Change Management and Release Management processes

Exceptional research skills and resourcefulness, Strong technical problem solving skills, with an ability to troubleshoot complex application issues

Demonstrated ability to build and execute efficient business processes and methodologies.

Excellent written and oral communication skills, with an emphasis on tone, structure, grammar, and spelling

Ability to learn and adapt quickly in a dynamic environment.

Bachelor degree in computer sciences, programming or a related field

Familiarity with Software Release Management principles and methodology including Adaptive Delivery Methodology (ADM)

Preferred Experience:

• Salesforce development/implementation project experience on Salesforce Sales/ Service/ Experience Cloud (at least one or more) - ADD HERE FOR OTHER SPECIFIC NEEDS LIKE CPQ ETC.

• Demonstrated ability to communicate to ensure a team's success - Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations. • Strong accountability planning/organization and teamwork

• Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project

• Acting as the key product feature decision-maker., maximizing the value of the product

• Acting as the voice of the team, communicating status to stakeholders and internal partners

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is (HOURLY RATE $60 TO $65). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.