Senior Network Engineer

Seattle, WA, United States

Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing Senior Network Engineer to fill this role, which is based in our Seattle or Miami offices. You’ll be responsible for creating detailed solution designs and documentation that supports the development, implementation and operations of enterprise-class networking technologies used globally across ship and shore locations. You’ll support cross-departmental collaboration and internal communications with staff throughout the organization and service providers while promoting a positive work environment that supports consistency and drives efficiencies.

Here’s a summary of what Holland America Line is looking for in itsSenior Network Engineer. Is this you

Responsibilities:

Architecture & Engineering

Design, plan, document, and support the configuration of logical and physical system layouts

Provide direction for the installation and configuration of all software packages as needed to support business requirements

Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning

Participate in the development of system solution standards

Develop detailed design, installation and configuration documentation for enterprise system deployments

Ensure in solutions and deployments, the security of our enterprise infrastructure and compliance with all applicable security standards (PCI, PII, HIPPA etc.)

Recommend and oversee projects that expand, change, or improve the systems and related infrastructure

Provide assistance in reviewing performance and capacity requests as well as design solution resolution

Collaborate with the Brand service delivery leaders to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need

Develop solutions with a focus on reducing operating costs or increasing guest and crew experience

Provide Capital Expenditure Request level hardware, software, license and labor estimate detail for projects

Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects

Work with other infrastructure teams for new systems designed and engineered

Support

Act as the highest level of engineering escalation for issues encountered

Provide system support and troubleshooting expertise as needed for designed solutions

Provides technical and tactical support to team subordinates when directed or necessary to deliver

Research

Understand advances and changes in the technology industry and work directly with equipment manufactures to assess new technologies

Administrative

Perform all other administrative and organizational duties as required (time keeping, training, travel, collaboration and correspondence, etc.)

Other

Takes a collaborative cross-functional team approach when finalizing his or her solutions

Maintains general IT knowledge to work effectively when dealing with related data such as Operating System versions, patch levels, hard assets, etc.

Additional duties as assigned

Requirements

Bachelor’s Degree -Computer Science or other technical degree or equivalent experience

Knowledge, Skills & Abilities:

Cisco ISR/ASR routers. Cisco Catalyst 2k,3k, 4k,6500, Nexus 2000, 5500, 6000, 7000, 9000 class switches

Cisco 1200, 2600, 2700, 3700, 3800 series Wireless Access Points and Cisco 5500, 5700, 8500 Wireless LAN Controllers

TCP/IP, SSL, LACP, LLDP/CDP, EIGRP, OSPF, BGP, MPLS, HSRP, GLBP, SNMP, STP, VPC, VSS, VDC, MSDP, PIM, IGMP, RTP, SIP, H.323, LWAPP, RADIUS, TACACS+, Fiber Channel, FCoE, iSCSI, 802.11abg, 802.11n, 802.11ac

HP/Aruba Networks

XML, DNS, DHCP

VMWare working knowledge

Riverbed WAN Optimization appliances

Netscaler and F5 Application Delivery Controllers

ASA, Juniper SRX and Palo Alto Firewalls

Intrusion Detection Systems

Web Application Firewalls

Cisco CCIE or equivalent enterprise experience

Excellent technical communication and collaboration skills across multiple teams

Strong customer-service orientation

Excellent written and oral communication skills

Excellent listening and interpersonal skills

Ability to communicate ideas in both technical and user-friendly language

Ability to conduct research into systems issues and products

Highly self-motivated and directed

Strong organizational skills with a keen attention to detail

Ability to analyze issues, use sound judgment, and solve complex problems

Proficient in multi-tasking

Able to prioritize and execute tasks

Experience working in a team-oriented, collaborative environment

Understanding of development and project management processes and methodologies

Understanding of industry trends as well as successful strategies and product roadmaps

Strong strategic planning capabilities with proven hands-on implementation experience

Working knowledge of corporate IT disciplines and group dynamics

Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position is HYBRID, based in our Seattle or Miami offices.

What You Can Expect

Cruise and Travel Privileges for You and Your Family

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional Certification Reimbursement

Rewards & Incentives

Base Salary Range: $97,800.00 to $132,000.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]

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