Assistant Operations Manager

Portland, OR, United States

Company Description

Ground Up PDX is a small-batch nut butter company that employs women overcoming adversity to provide them with job skills and training to get back on their feet. We produce peanut-free, honey-sweetened nut butters in flavors such as Cinnamon Snickerdoodle and Coconut Cardamom. Our products are sold in New Seasons, Whole Foods, Fred Meyer, and other PNW retailers.

Job Description

About the position:

The Assistant Operations Manager (AOM) is a leader who creates a community and will be responsible for supervising the day-to-day operations of the Ground Up Production Kitchen and Warehouse. Each Assistant Operations Manager directly supervises either the Production Kitchen or the Warehouse/Fulfillment.

The Production Kitchen AOM is responsible for managing production staff, supervising the manufacture and packaging of nut butter, and procuring ingredients.

The Warehouse/Fulfillment AOM is responsible for managing warehouse and fulfillment staff, supervising customer order and shipments, and procuring shipping and warehouse supplies.

Type of Position: Non-Exempt, Full-time

Wage Range: $20-24/hr

Benefits: Paid Holidays, PTO Accrual, Healthcare Reimbursement

Schedule: Varied shifts during Ground Up operating hours. Typically weekdays between the hours of 7:00 am and 5:30 pm. (Most of the year, with the exception of September through December, Ground Up runs a four day work week)

Responsibilities

Leadership

Supervise a team of two to fifteen employees

Support the production, fulfillment, and operations teams to ensure output & quality control goals are met

Act as Manager on Duty and lead production and fulfillment teams

Model efficiency and adherence to GMP and Food Safety requirements

Cultivate positive team culture and promote an environment in which employees are engaged, empowered, and committed to the success of the company

Coach, guide, train and give meaningful feedback to all staff through on-the-job training and regular job readiness evaluations

Set long-term and short-term goals and motivate staff to achieve them

Meet production goals communicated by leadership through staff motivation and encouragement.

Manage staff performance using corrective action, development planning, and evaluations

Plan and lead team meetings and huddles

Take reasonable direction from supervisors

All other duties as assigned

Production

Lead staff in the production and packaging of nut butter which includes but is not limited to mixing batches according to provided recipes, labeling containers and boxes, tightening lids, tampering jars, and boxing and moving product and ingredients in and out of the warehouse.

Operate and maintain production equipment such as industrial mixers, filler machines, label machines, and industrial dishwasher

Maintain or exceed quality and safety standards for all Ground Up products

Procure well priced ingredients for production accurately and in a timely manner

Support production planning including accurate data collection, forecasting, and operational strategy

All other duties as assigned

Safety & Good Manufacturing Practices

Maintain high standards of quality and sanitation in line with regulatory agencies

Attend trainings on sanitation and protocol to stay up to date with current requirements and regulations

Understand and facilitate a safe work culture, ensuring compliance with all company safety/environmental and housekeeping policies

Ensure sanitation practices and record keeping are maintained to complaint food safety regulatory requirements

Abide by OSHA regulations and help encourage a safety culture

Shipping & Receiving

Track and manage incoming deliveries through inventory management system using effective logging and organization

Ensure all BOLs are accurate and accounted for wholesale orders

Manage Forklift including weekly maintenance and propane tank refilling

Maintain warehouse calendar daily

Communicate status changes of orders to leadership team

Procurement of corrugated and shipping supplies

Support Freight and Wholesale when needed and provide forklift support

Implement process improvement initiatives

All other duties as assigned

Administrative Tasks

Supply ordering through Amazon, Uline, and other vendors.

Performing tasks in DEAR including but not limited to: Accounts Receivable and Payable, Inventory, Assemblies, and Purchase Orders

Employee HR management through Gusto with timecard reconciliation, PTO, and scheduling.

Staff evaluation writing and delivery

Cost reduction research in the areas of supplies, utilities, and shipping

Ensure that all customer orders are filled in a timely and accurate manner

Order printing and packing support as needed

Provide excellent service to customers in person, via email, and over the phone

Qualifications

P referred Skills & Qualifications

Effective communication in both oral and written form

Supervisory Experience

Trauma informed management experience

Demonstrated knowledge of and skill to safely and effectively operate standard food service and warehouse equipment

Attention to detail

Food Handler's Certificate

Forklift certification

Flexible and adaptable to fast paced, changing environments

Must demonstrate problem-solving in a solutions based approach

Able to make decisions and prioritize tasks accordingly

Must have the capability to multi-task ongoing projects and day-to-day responsibilities

Proficient in Google Docs, Sheets, Powerpoint, and all other computer programs and platforms assigned

Must be able to lift 25 lbs & able to stand on feet for extended periods with or without reasonable accommodation.

Additional Information

Application deadline: March 27, 2023

All your information will be kept confidential according to EEO guidelines.

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