Manager of Warehouse Operations

Philadelphia, PA, United States

YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as Manager of Warehouse Operations now at PHL Airport And drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.

WHY OTG? By joining our team, you will discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.

Role And Responsibilities

Position Summary

The Manager of Warehouse Operations is responsible for overseeing and managing all aspects of warehouse operations. Their primary role is to ensure the efficient and effective functioning of the warehouse, including inventory management, order fulfillment, planning, logistics and the supervision of warehouse staff.

Responsibilities

Operational Analysis: Leading the warehousing and markets team in areas such as operational analysis, process improvement, and market operational excellence.

Budget Management: Overseeing operating budget and capital planning, ensuring financial targets are met.

Project Management : Managing projects related to warehousing and markets.

3rd Party Logistics: Managing relationships with third party logistics (3PL) partners.

Vision and Business Processes: Developing a vision and business processes to align with company goals and objectives.

Daily Operations : Ensuring efficient and effective daily operations of warehousing and markets.

Process Improvement: Acting as a change agent for process improvement within the warehouse operations.

Budget Ownership: Owning and managing warehousing operating budgets while delivering productivity improvements.

Stakeholder Relations: Establishing and maintaining effective working relationships with internal and external partners.

Team Development: Fostering an environment that promotes staff development through coaching, professional development, and succession planning.

Strategic Thinking: Thinking strategically and overseeing high-level projects to meet or exceed key performance indicators (KPIs).

Waste Elimination and Cost Reduction: Leading efforts to eliminate waste and reduce costs while improving productivity.

Metrics and KPIs: Defining and communicating warehousing metrics and KPIs to measure operational performance and service delivery for third-party coordination operations.

Cost Control: Ensuring understanding of monthly 3PL costs and aligning them with expectations while approving exceptions.

Team Management: Managing both direct and indirect teams (3PLs) and exercising strong influence.

Procurement Collaboration: Collaborating with Procurement to ensure that contracts align with quality, service, and cost requirements for overall success.

Improvement Projects: Identifying opportunities for improvement projects and working with relevant stakeholders to implement change and improvements.

This Warehouse Manager plays a pivotal role in optimizing warehousing operations, driving efficiency, and ensuring alignment with the company's strategic goals.

Qualifications: The ideal candidate for the Warehouse Manager position should possess the following qualifications and characteristics:

Emotional Intelligence : Demonstrates exceptional emotional intelligence, enabling effective interpersonal relationships and conflict resolution.

Data-Driven and Purposeful : Approaches decision-making with a data-driven mindset and is committed to achieving tangible results.

Thought Leadership : Capable of providing thought leadership, developing innovative strategies, and executing them effectively.

Relationship Builder : Builds trust and fosters strong working relationships with both team members and external partners.

Communication Skills : Proficient in communication and leadership, with the ability to articulate a sharp vision and motivate a team.

Execution and Project Management : Proficient in execution and project management, ensuring that high-priority projects are completed on time and to standard.

Problem-Solving : Possesses a natural ability to solve problems, adapt to new challenges, and seek information to support decision-making.

Planning and Budgeting : Strong knowledge and understanding of the planning and budgeting process.

Leadership Skills : Advanced leadership skills, capable of motivating and leading a team, and well-versed in relevant procedures and best practices.

Supply Chain Experience : Minimum of 5 years of experience in operational supply chain roles in logistics, distribution, and warehousing, with a proven record of involvement in warehouse operations, processes, logistics compliance, and risk management.

Supply Chain Knowledge : Demonstrated knowledge of key supply chain and coordination processes, as well as current best practices.

Adaptability : Versatile and capable of adapting to changing circumstances and leading change within the organization.

Software Proficiency : Proficiency in industry-standard software applications, including Microsoft Word, Excel, PowerPoint, Outlook, Teams, etc.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

Apply Now

#J-18808-Ljbffr