Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Reqroute, Inc
Rahway, NJ, United States
Job title: Desktop Support T echnician Location: Rahway, NJ 07065 Term: Contract Job summary Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required. Stage Build and Image systems with standard client image (aka eCore). Complete special projects as requested by Customer. Provides technical
Job Source: Reqroute, IncReqRoute Inc
Rahway, NJ, United States
Job title: Desktop Support T echnician Location: Rahway, NJ 07065 Term: Contract Job summary Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required. Stage Build and Image systems with standard client image (aka eCore). Complete special projects as requested by Customer. Provides technical training
Job Source: ReqRoute IncF2OnSite
Bridgewater, NJ, United States
Our client is looking for a Part Time Desktop Support Technician in Bridgewater, NJ. Technician will do 2 weeks training on site (80 hours total) and then be used as a back up technician in the future (a few days or a week or so per month - it will vary). Desktop Support Technician Job Summary Desktop Support Technician is an intermediate positio
Job Source: F2OnSiteReqRoute Inc
Rahway, NJ, United States
Job title: Desktop Support T echnician Location: Rahway, NJ 07065 Term: Contract Job summary Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required. Stage Build and Image systems with standard client image (aka eCore). Complete special projects as requested by Customer. Provides technical training
Job Source: ReqRoute IncRobertet
Piscataway Township, NJ, United States
COMPANY OVERVIEW: Robertet is the world's leading source of natural, sustainable, and organic ingredients and is one of the oldest fragrance and flavor companies in the world. Robertet is a world-renowned innovator in scent and taste with a global reach represented in over 50 countries, 14 manufacturing sites on 3 continents, 3 R&D innovation cent
Job Source: RobertetIndotronix International Corporation
Basking Ridge, NJ, United States
Position - Desktop Technician Location: Basking Ridge New Jersey 07920 Duration: long term Pay rate $23/hr on w2 Non-Driving Role: For the first few weeks travel to main campus for training. We will not cover travel to and from work location. Work Schedule: 10am to 7pm / 40 hours per week 2-3 years of technical experience is fine. Strong cu
Job Source: Indotronix International CorporationRed Knight Solutions, LLC
Newark, NJ, United States
Red Knight Solutions is currently seeking a Desktop Support Specialist in Newark, NJ . This is a long-term potential CTH opportunity. The pay will be $18.00(W2) . The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our a
Job Source: Red Knight Solutions, LLCVaco Los Angeles
New Brunswick, NJ, United States
Desktop Support Specialist in New Brunswick, NJ at Vaco **Location:** **Experience:** Not Specified **Job Description** We are looking for a 3-5 year Desktop Support Specialist for a client in New Brunswick, NJ. This person should be a people-person. There is some project management involoved but this is mostly technical (seeing the bigger picture,
Job Source: Vaco Los AngelesPiscataway, NJ, United States
COMPANY OVERVIEW:
Robertet is the world's leading source of natural, sustainable, and organic ingredients and is one of the oldest fragrance and flavor companies in the world. Robertet is a world-renowned innovator in scent and taste with a global reach represented in over 50 countries, 14 manufacturing sites on 3 continents, 3 R&D innovation centers and 12 creative centers.
Robertet is the only fragrance, flavor and ingredient company fully integrated at each step of the creation process, from the source ingredient to the final fragrance and flavor. Founded in 1850 in Grasse, France, Robertet continues to be privately owned and managed by the fourth generation of family members. With a passion for and unparalleled understanding of naturals, together with boundless creativity and market insight, allows Robertet to provide their customers with world class innovation in scent and taste.
SUMMARY:
Deliver IT support to Robertet employees, while coordinating, controlling, and maintaining the IT environment (Workstation, Workstation Security, end user peripherals and Telecom). Deliver a 1st class service to all users, be open to Improvement suggestions and follow up on them. Respect the technical IT policies, processes and practices, and work on their continuous improvement.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Assist the IT Function in implementing a streamlined Single Point Of Contact approach (SPOC) for all Robertet employees in need of an IT intervention.
Own and ensure the continuity, integrity and recovery of services when related to Robertet end user equipment, software, and operations. Work with the Robertet Security Team to achieve the security goals and objectives approved by management.
Accountable for the delivery of the end-user services within the boundaries of approved SLAs across all Robertet facilities.
Manage and forecast lifecycle, inventories, and usage with respect to end user equipment and software. Adhere to current Asset Management processes, programs, and tools.
Contribute to and organize hardware and software deployment projects. Assist in the evaluation of end-user requests for software.
Manage and resolve Incidents, Requests and Changes accordingly to Robertet current policies, standards, controls, guidelines, industry best practices and ITSM/ITIL Processes
Ensure end user satisfaction remains the central point of all initiatives, understanding requirements & perceptions
Ensure that service delivery processes, policies and procedures are respected and followed. Propose improvement where applicable.
Plan and manage projects to fulfill business requirements
Maintain regular and close contacts with all users
Use tools to manage their function and abide by standards & methodologies (e.g. Ticketing system, Performance dashboards, etc.)
Foster a positive relationship with other IT staff
COMPETENCIES: Strong focus on Customer Service, responsible for the efficient and effective delivery of IT Support to Robertet employees, while coordinating, controlling, and maintaining the IT environment (Workstation, Security, and Telecom).
Knowledge of IT quality and service processes management.
Understanding of platforms and technical alternatives to be considered.
Experience in Information Technology in different Industries.
Experience in IT Infrastructure.
Experience in IT Systems & Applications and Software
Experience in IT Networking and Telecom.
Experience in IT Security.
Technical understanding of Windows 10, MS Office, Office 365, MS Exchange, Azure and Active Directory, Cloud Services, etc.
Able to work in a remote team.
Ability to work in a matrix environment with a sustained team leading role.
Able to communicate openly and deal with situations of conflict.
Able to work under stress & meet challenging deadlines.
QUALIFICATIONS:
Required: 1-2 years’ experience in delivering end-user support services
Bachelor's degree in business management, computer science, Life Sciences, or related field experience.
Knowledge of Vendor management practices
Business knowledge of the different sites & functions
Recognized certifications (or documented experience) in the area of PC hardware, software and peripherals
Preferred: ITIL V3 or ITIL 4 Foundation Certification
Network + and/or Security + Certifications
WORK ENVIRONMENT: Working in computer room which may be noisy
Any allergies to flavors/fragrances/ingredients if troubleshooting is required for computers in production
PHYSICAL DEMANDS: Lifting of IT equipment (maximum weight one should be capable to lift, i.e. 40lbs.)
Crawling into tight spaces
Travel when necessary to other locations (i.e., NYCC, Centennial Drive, Mount Olive, etc.)
Email Alert for Desktop Support Technician I jobs in Piscataway, NJ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.