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Modern Treasury
San Francisco, CA, United States
OVERVIEW We're looking for an Implementation Manager to join our Customer Success team. In this role, you will help our customers integrate and go-live with our platform, while also contributing to the development and improvement of our overall customer onboarding and activation process. As a member of the Implementation function, you will: Manag
Job Source: Modern TreasuryPersona
San Francisco, CA, United States
At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information securely, verify that their end users are who they say they are, analyze a
Job Source: PersonaTangible Materials, Inc.
San Francisco, CA, United States
Implementation Manager We are excited to be seeking an Implementation Manager to contribute to the development of a platform that will increase the use of low-carbon, sustainable building products in commercial real estate projects globally. ABOUT TANGIBLE What if it were possible to build buildings with materials that don’t make the climate inho
Job Source: Tangible Materials, Inc.Memora Health
San Francisco, CA, United States
[Full Time] Implementations Manager at Memora Health (United States) | BEAMSTART Jobs Implementations Manager Memora Health United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work Yes Stock Options No Vacancies 1 av
Job Source: Memora HealthCarta
San Francisco, CA, United States
The Company You’ll Join Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places. Carta is trusted by more than 40,000 companies and over two million people in nearly 160 countries to manage cap tables, comp
Job Source: CartaTRUGlobal
San Francisco, CA, United States
We are looking for a SAP Implementation Manager Position. I've included the Job Description below, please have a look and if you are available for this position, please get back to me with your updated resume in Word format with your contact number. Job Title: SAP Implementation Manager Job location: Hybrid (San Francisco, CA) Duration: Longterm
Job Source: TRUGlobalA S S E M B L E D
San Francisco, CA, United States
Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams. We've rais
Job Source: A S S E M B L E DTRUGlobal
San Francisco, CA, United States
We are looking for a SAP Implementation Manager Position. I've included the Job Description below, please have a look and if you are available for this position, please get back to me with your updated resume in Word format with your contact number. Job Title: SAP Implementation Manager Job location: Hybrid (San Francisco, CA) Duration: Longterm
Job Source: TRUGlobalSan Francisco, CA, United States
Ganymede is building AWS for the sciences, with a mission of improving the world through better automation outcomes. We believe that the highest leverage approach to speed up science is through better software and data connectivity.
As an Implementation Manager at Ganymede, you'll spearhead and manage implementations with clients, wearing many hats to do whatever it takes to get the job done - and ultimately delivering the value we promise of automating and accelerating the sciences for the betterment of society. This will include:
Responsibilities
Client Management: Serve as the primary point of contact for clients throughout the implementation process, building strong relationships, understanding their needs, and ensuring their satisfaction with the software solutions provided by Ganymede.
Project Management: Lead and manage end-to-end implementation projects, maintain accurate and up-to-date documentation ensuring timely delivery, adherence to project scope, and effective resource allocation within internal and external project members.
Requirement Analysis: Collaborate closely with internal teams, clients, and stakeholders to gather and analyze requirements, identifying key objectives and deliverables.
Solution Design: Work hand-in-hand with the solution engineering team to define and design software solutions, ensuring alignment with client needs and technical feasibility while adhering to platform standards. Collaborate with the Ganymede Product and Engineering teams to devise solutions that work for our customers.
Risk Assessment: Identify and own potential risks and issues that may impact implementation timelines or project success, develop mitigation strategies, and proactively communicate with stakeholders to ensure minimal disruption to operations.
Commercial Support: Work closely with the Ganymede Commercial team during the sales cycle to translate customer requirements into services agreements for implementation. Also work with the team to ensure a smooth sales to implementation handoff.
Continuous Improvement: Continuously evaluate and identify opportunities for process improvement and optimization in implementation methodologies, tools, and frameworks, aligning with Ganymede's commitment to technological advancement.
This role supports working from home as Ganymede does not have a physical office presence, but candidates must be willing to travel to customer locations and quarterly company onsites. As part of an implementation team in a fast growing company, Implementation Managers are also expected to travel up to 30-40% of the time depending on the customer.
Our Principles
Improving lives through better medicine: we’re intensely mission-focused, and are building a highly scalable business to make an impact on society.
Kindness: we come from a future where all human beings are treated with dignity, inclusivity, and active empathy, so we apply that to ourselves first in how we hire and treat each other.
Transparency: we are one team, and hold that openness is foundational to ensuring fairness, and that our actions tie to our shared mission.
Accountability: we believe that trust is the basis for building anything substantial, and stems from our being accountable to ourselves and each other.
Requirements
3+ years of experience in a client-facing services role with a focus on client-facing implementation or project management role at a technology company
Minimum of Bachelor's degree in Life Sciences, Biotechnology, Computer Science or a related field
Strong technical background with in-depth knowledge of software development concepts, web technologies, databases, and system integrations
Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams, clients, and external stakeholders
Strong problem-solving and analytical abilities, with a detail-oriented approach to project management and troubleshooting
Demonstrated ability to handle multiple projects simultaneously and prioritize tasks effectively in a fast-paced, dynamic environment
Results-focused attitude with a strong sense of accountability and ownership
30-40% travel to client sites across US, but may be higher if on the west coast.
Pluses (but not required by any means!):
Experience in a SaaS product or in the life sciences industry
Academic experience in biology or the hard sciences
Experience coding in some form
Experience working within a quality, compliance, or GxP framework
Benefits
Remote-first role and culture, with periodic reimbursed travel for the team to meet together
Significant equity as an early employee
Unlimited PTO & sick days
Best-in-class life insurance (Basic, Voluntary & AD&D), health care (Medical, Dental & Vision), and disability
Family leave (Maternity, Paternity, Caregiver)
Salary Range
120K-150K
Email Alert for Implementation Manager jobs in San Francisco, CA, United States
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