Sr. Manager UX Research

Alameda, CA, United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Job Title

Sr. Manager UX Research

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.

Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Meet Lingo, a new biosensing technology that provides users a window into their body. Lingo tracks key biomarkers – such as glucose, ketones, and lactate – to help people make better decisions about their health and nutrition. Biowearable technology will digitize, decentralize and democratize healthcare, enabling consumers to take control of their own health.

The Opportunity

Personalized healthcare is the future. Working on Lingo, you will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation. Join us and grow your career as you help Abbott shape the future of healthcare.

Our location in Alameda, CA currently has an opportunity for a Senior Manager of User Experience Research . The primary function of this position is to lead the collection, analysis, and presentation of D esign and P roduct user researchrelevant to Lingo’s current and future global product portfolio and strategies , An additional primary function of the position is to be a strong advocate for an analytically rigorous approach to strategic and tactical decision making for the division. As Lingo brings new and life-changing technologies to market, you will lead the team that brings insights about our members to life, inspiring true customer centricity across our team.

What You’ll Do

Lead and guide the development and execution of qualitative and quantitative Primary Market Research among relevant stakeholders

Ensure the most sophisticated and appropriate methodologies are used to ensure that the business has the most comprehensive understanding of global customer needs and market trends

Ensure the most appropriate and cost-effective methodologies are utilized across all Business Unit market research projects

Establish a productive work environment by creating trust and respect within the team and stakeholders.

Build related business case(s) to quantify impact of new opportunities within the business.

Ensure compliance with Corporate and Division Purchasing, Office of Ethics and Compliance (OEC) and other applicable policies and procedures

Required Qualifications

Bachelor’s degree

10 + years working in matrix environment with a track record of career growth

5+ years i n market research, advanced analytics, or marketingor in a related healthcare industry

Business fluency in English

Preferred Qualifications

Significant, relevant experience i n creative strategy and execution for digital products

5 + years of experience leading experienced UX researchers working on customer-facing digital products

Strong understanding of user-centered design principles and design thinking practices

Demonstrated ability to influence product and design team decision s through a variety of innovative research approaches

Commitment to understand and advocate for end-users through insight, collaboration and effective communication

Comfort with ambiguity and ability to navigate dynamic project scopes

Experience working with interdependent cross-functional teams

Someone who approaches challenges with possibilities thinking and a learning mindset

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is $125,700.00 – $251,500.00. In specific locations, the pay range may vary from the range posted.

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