Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Orchard , CO
Charlotte, NC, United States
Who we are: The Extra Debit Card is the first debit card that builds your credit history and earns reward points just like a credit card. Today, over 100 million Americans don't want or can't get a credit card. Yet, there are very few alternatives for establishing your credit other than with a risky Credit Card. Our mission is to make credit build
Job Source: Orchard , COOrchard Technologies, Inc.
Charlotte, NC, United States
Who we are: The Extra Debit Card is the first debit card that builds your credit history and earns reward points just like a credit card. Today, over 100 million Americans don’t want or can’t get a credit card. Yet, there are very few alternatives for establishing your credit other than with a risky Credit Card. Our mission is to make credit build
Job Source: Orchard Technologies, Inc.Varo Money Inc.
Charlotte, NC, United States
**Team Leader, Disputes** Charlotte, NC / Operations / Full-time Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. The Varo Disputes & Fraud team is looking for a highly experienced and motivated individual who has a passion for improving t
Job Source: Varo Money Inc.Varo Money Inc.
Charlotte, NC, United States
**Team Leader, Disputes** Charlotte, NC / Operations / Full-time Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. The Varo Disputes & Fraud team is looking for a highly experienced and motivated individual who has a passion for improving th
Job Source: Varo Money Inc.K2 Integrity
Charlotte, NC, United States
Job Description Job Description K2 Integrity is looking for an associate to be a part of the Investigations and Disputes practice. K2 Integrity’s Investigations and Disputes practice uncovers and analyzes critical information that enables our clients to make informed decisions; maximize opportunities; reduce risks; and protect their integrity, per
Job Source: K2 IntegrityK2 Integrity Holdings, Inc.
Charlotte, NC, United States
K2 Integrity is looking for an associate to be a part of the Investigations and Disputes practice. K2 Integrity’s Investigations and Disputes practice uncovers and analyzes critical information that enables our clients to make informed decisions; maximize opportunities; reduce risks; and protect their integrity, personnel, and assets. Our team incl
Job Source: K2 Integrity Holdings, Inc.Life Time, Inc.
Charlotte, NC, United States
. Position Summary As a Lead Stretch Specialist, you will play a pivotal role delivering branded Dynamic Stretch sessions to clients, ensuring they achieve their flexibility and mobility goals. You will lead and mentor other stretch specialists, overseeing their training and performance to maintain the highest quality of service. This role require
Job Source: Life Time, Inc.Eli Lilly
Concord, NC, United States
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our commun
Job Source: Eli LillyCharlotte, NC, United States
Who we are: The Extra Debit Card is the first debit card that builds your credit history and earns reward points just like a credit card.
Today, over 100 million Americans don't want or can't get a credit card. Yet, there are very few alternatives for establishing your credit other than with a risky Credit Card. Our mission is to make credit building safer, smarter, and more accessible for everyone. Extra is the first debit card that builds your credit history and earns rewards points just like a credit card. Our technology uses your cash history to determine your spending limit, so there's no need for a credit check.
As Extra continues to grow and enter new markets, we're unified under this shared mission: to invent new ways for everyone to win with credit. The idea of helping everyone 'win' is core to who we are. We're constantly striving to set people up to succeed and empower them to do their best - through our products, content, and experiences; today, tomorrow, and into the future. About the Role : We are looking for a highly motivated Lead Disputes Specialist/Team Manager to oversee our disputes resolution team. This individual will manage daily team operations, develop strategies to enhance internal processes, and ensure compliance with regulations. They must have a strong background in Reg-E error resolution, leadership skills, and the ability to collaborate across departments to safeguard our customers and company.
This role reports to the Senior Manager of Customer Support.
What You'll Do Here:
Supervise the dedicated external team to ensure adherence to company policies and procedures.
Address and resolve escalated customer concerns via chat, email, and phone
Coordinate with customers, internal teams, and card programs.
Regularly monitor to ensure dispute processes comply with procedural and regulatory standards.
Assist in implementing and automating new processes and procedures
Document all processes as per network operator regulations.
Effectively communicate with senior management and stakeholders on dispute matters.
We'd Love to Hear From You if You Have: Experience with FDCPA, Reg E, and Reg Z.
2-5 years of chargeback/risk analysis or operations experience.
2+ years in customer-facing roles.
Proven track record in team management and leadership.
Proficiency in fraud detection tools and practices.
Ideal candidate traits: Proficient in complex problem-solving.
Adaptive in fast-paced environments.
Skilled in project management and process enhancement.
Enthusiastic about enhancing the customer journey.
Compensation: $74,500-$90,000 DOE
This role is fully remote and open to employees in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
#J-18808-Ljbffr
Email Alert for Lead Dispute Specialist jobs in Charlotte, NC, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.