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IPIC Theaters, LLC
Austin, TX, United States
Job Description Guest Services Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone. Responsibilities: Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating. Provide guests with in depth membership information and
Job Source: IPIC Theaters, LLCCintas
Austin
**Requisition Number:** 176722 **Job Description** Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related is
Job Source: CintasBridgestone Americas
Round Rock
**Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto
Job Source: Bridgestone AmericasBlo Blow Dry Bar
Austin, TX, United States
Why you'll love us: Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry. Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do. Dedicated to our extended Bl
Job Source: Blo Blow Dry BarMcDonald's
Austin, TX, United States
McDonald's - 5762 MOPAC EXPY N [Crew Member / Restaurant Associate] As a Guest Service Rep at McDonald's, you'll: Perform cashier duties; Assist customers at the kiosk Assembling; Deliver mobile orders Assembling Uber Eats orders, if applicable; Interact with customers/helping them with condiments and other concerns; Greet guests and communicate wi
Job Source: McDonald'sBluegreen Vacations
Austin, TX, United States
Location: Location: Guest Service Representative in Austin, TX by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representative at the **Barton Creek Square** will serve two primary functions at the guest service desk (GSD) in Simon malls at **2901 S Capital of Texas Hwy, Austin, TX 78746.**
Job Source: Bluegreen VacationsStonebridge Companies
Austin, TX, United States
City, State: Austin, Texas Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in a
Job Source: Stonebridge CompaniesHersha Hospitality Management, LP
Austin, TX, United States
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with their needs. *
Job Source: Hersha Hospitality Management, LPAustin
Overview
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seekingGuests Services Managerfor the beautiful new Barton Creek Resort & Spa!
Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023
Responsibilities
+ Manage day to day operations including valet, bellmen, transportation and vehicle fleet.
+ Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously.
+ Maintain continuous liaison with management, Reservations, Front Office and Housekeeping staff.
+ Oversee and ensure facilitation of delivering group amenities are completed timely to ensure guest satisfaction.
+ Maintain consistent presence during the peak arrival and departure time (i.e. interacting with the guests while they are waiting in the line).
+ Be available to provide directional assistance to conference attendees/guests between meetings and function breaks.
+ Conduct daily walk through inspections of front drive lobby and public space. Report problems as needed.
+ Communicate information to staff regarding trends and concerns as they relate to various departments.
+ Be available to respond to any guest concerns or emergencies that may arise hotel-wide. Provide thorough follow up to guest requests and service deficiencies.
+ Oversee staff scheduling to ensure proper coverage to meet business demands and forecast labor.
+ Oversee department budget.
+ Responsible for interviewing, hiring, and training department staff.
+ Oversee planning, assigning, and directing work, conducting performance appraisals and all aspects of performance management for staff.
+ Administer payroll for staff ensuring associates are paid accurately.
+ Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
+ Follow all company policies and procedures, including hotel key policies.
+ Attend company training as required.
+ Assist in leading monthly department meetings.
+ Champion the All In/Omni culture.
+ Strive to improve Medallia scores.
+ Participates in the front office MOD schedule as needed.
+ Ensures valet revenue is reconciled with Flash Valet daily.
Qualifications
Qualifications:
+ Minimum 3 years experience in hotel bell desk and transportation is required. Minimum 1 year supervisory experience is also required.
+ Must demonstrate strong leadership skills and a high propensity for customer service.
+ Willingness to work extended hours when needed, depending on business demands.
+ Willingness to work in various weather conditions.
+ May require working overnight shift.
+ Must be 21 years of age or older.
+ Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report.
+ Must be able to pass a pre-employment specimen test.
Physical Requirements:
+ Ability to stand for the duration of an entire shift.
+ Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
+ Ability to run 200+ yards to retrieve valet car.
Working Environment:
+ Interior and exterior of hotel and exposure to weather conditions.
Tools & Equipment:
+ Bell Stand and luggage carts
+ Brass Polish and General Cleaning Products
+ Valet tickets
+ Radio
+ Golf Carts
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (eoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (ol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .
Job LocationsUS-TX-Austin
Posted Date3 weeks ago(6/12/2024 3:10 PM)
Requisition ID 2024-111098
# of Openings 1
Category (Portal Searching) Front Office Operations
Email Alert for Guest Services Manager_ jobs in Austin
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