CUSTOMER SERVICE
Phoenix, AZ, United States
JOB TITLE: Sales Representative/Counter sales
EMPLOYER: AutoFit Inc.
DEPARTMENT: Sales
REPORTS TO: Sales Manager
DUTIES AND RESPONSIBILITIES:
Providing a superior customer service experience to all walk-in contact and phone contact customers
Generates and develops new business to meet specified production goals.
Maintains and nurtures existing client relationships.
Responds to all inquiries and requests in a timely and professional manner.
Understands and communicates information regarding company products, services, and policies, and procedures to new and existing clients.
Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.
Performs other related duties as assigned by management.
QUALIFICATIONS: High School Diploma/GED equivalent required.
Bilingual, English, and Spanish.
Customer service background.
Prior automotive experience and knowledge of automotive parts preferred.
Must be a self-starter and proactive.
Commitment to excellence and high standards.
Excellent written and verbal communication skills.
Good judgement with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Strong organizational skills; able to manage priorities and workflow.
Proficient in Microsoft Office.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand and walk
Continually required to sit
Continually required to utilize hand and finger dexterity
Continually required to talk or hear
Continually utilize visual acuity to use a keyboard
Occasionally required to lift/push/carry items up to 50 pounds
JOB TYPE: Full-time
SCHEDULE: Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PM
Require working some Saturdays.
PAY: Hourly wage and commission
BENEFITS Health insurance
Vision insurance
Accident Emergency Treatment Benefit
PTO, sick days, and vacation days