Service Technician
San Diego, CA, United States
Job DescriptionJob Description
TRL Systems, Inc is a family owned and operated company dedicated to unmatched service in the Fire Life Safety & Security industry. The Service Technician helps troubleshoot problems that arise within fire alarm, nurse call or security solutions. You will help perform routine maintenance, set up monitoring accounts, completing small project installations (upgrading or replacing equipment), system programming, and pre-sales job walks.
Essential Functions:
Possess knowledge of security, nurse call, and fire life safety systems, including but not limited to EST3, Lenel, and Ascom
Understands technical problems effectively through the proper analysis, evaluation and diagnostic of system issues and determines proper solutions to produce timely resolution.
Services existing and/or new customers by analyzing work orders, planning a daily travel schedule, performing troubleshooting and determining a course of action timely.
Ensures that Service Ticket accurately represents work performed, reviews resolution with customer and obtains sign off of work performed, uploading to service ticket before leaving the customer site.
Maintain good housekeeping while on the project site by keeping the work area clean and organized
Adhere to all workplace safety expectations, regulations and standards
Punctuality and regular attendance
Position Requirements:
1-2 years technical support
2-5 years construction/low voltage installation
High school diploma (or equivalent)
Valid California Driver License and proof of auto insurance.
Must be able to work weekends, nights, split shifts, and rotating shifts (if needed). We also conduct pre-employment drug screening in accordance with Federal Contractor regulations and background checks in accordance with State and local regulations.
Physical Demands & Work Environment:
Repetitive substantial movements (motions) of the wrists, hands, and/or fingers
Walk, drive, bend, stoop, hear, and speak
Stand or sit for extended periods of time (4+ hours)
Move/transport/install/remove items weighing 20-50 pounds
Drive for 2+ hours in a work shift/day
May operate company vehicle occasionally
Work environment may be construction sites, commercial buildings, high rise buildings, and/or hospitals with patient contact. Confined spaces may occasionally be required
The base hourly range for this full-time position is $21.00 - 42.00 plus benefits. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.
Company DescriptionTRL Systems is comprised of teams of highly trained specialists in life safety and security strategic planning and implementation including installation, service, and IT integration. We’re so incredibly proud of the talented individuals who’ve chosen to build their futures at TRL. Our goal is to provide each one of them with resources to reinforce their strengths and overcome their weaknesses. All while encouraging innovation without reservation.
Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few.
Company Sponsored Events: Family-friendly events with food, games and prizes
Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potentialCompany DescriptionTRL Systems is comprised of teams of highly trained specialists in life safety and security strategic planning and implementation including installation, service, and IT integration. We’re so incredibly proud of the talented individuals who’ve chosen to build their futures at TRL. Our goal is to provide each one of them with resources to reinforce their strengths and overcome their weaknesses. All while encouraging innovation without reservation.\r\rComprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off\rEmployee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few. \rCompany Sponsored Events: Family-friendly events with food, games and prizes\rTraining and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!\rCareer Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential
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