ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
U-Haul
Indianapolis, IN, United States
Location: 6525 E Washington St, Indianapolis, Indiana 46219 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul
Job Source: U-HaulPeachtree Hospitality Management
Indianapolis, IN, United States
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and an
Job Source: Peachtree Hospitality ManagementMagical Destinations Travel
Indianapolis, IN, United States
We are searching for a focused Remote Travel Reservation Specialist to join our incredible team at Magical Destinations Travel. Growing your career as a Full Time Remote Travel Advisor is a fantastic opportunity to develop productive skills. If you are strong in critical thinking, and planning and have the right drive for the job, then apply for
Job Source: Magical Destinations TravelIHG
Indianapolis, IN, United States
IHG Director of Revenue Management - InterContinental Indianapolis (New Hotel Opening) Indianapolis , Indiana Apply Now NEW InterContinental Indianapolis, located just inside the Circle! IHG Hotels & Resorts, is seeking a dynamic leader to join the new InterContinental Indianapolis team as Director of Revenue Management. The Inte
Job Source: IHGSkyhop Global
Indianapolis
Job Description Job Description Description: SkyHop Global is a premier ground transportation company that transports crew members from top airlines to/from the airport and hotels. We are looking for experienced drivers for our IND location who are friendly and dynamic with a passion for delivering reliable, on-time transportation to exceed our
Job Source: Skyhop GlobalBlue Sky Hospitality Solutions
Indianapolis, IN, United States
Night Audit Responsibilities Working hours from 11pm-7am Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them. Take and deliver messages as necessary Prepare outgoing emails by drafting correspondence and attaching files, etc Check, sort, and forward emails as required Keep updated records and
Job Source: Blue Sky Hospitality SolutionsDestinee Travel
Indianapolis, IN, United States
Do you enjoy traveling? Are you looking for a new career that offers both time and financial freedom? Do you want to work from home? - Simply work from anywhere? We are seeking motivated individuals for our Remote Travel Agent/Customer Service opportunity! A side hustle for supplemental income or a new career opportunity, earn money when you book t
Job Source: Destinee TravelCSConsulting
Indianapolis, IN, United States
Destination Specialist Entry Level Remote position As a Destination Specialist, your primary responsibility is to assist clients with their travel needs, offering personalized service and expertise to ensure a seamless and enjoyable travel experience. You will be responsible for handling inquiries, making travel arrangements, providing recommendati
Job Source: CSConsultingIndianapolis, IN, United States
What We Need
Corpay is currently looking to hire a Crew Accommodations Agent within our Lodging division. This position falls under our TA Connections line of business and is located in Indianapolis, IN. In this role, you will be responsible for the timely and efficient handling of inbound inquiries, to source hotel and transportation needs of clients and their crew. The Crew Accommodation Agent will support the associated clients with a variety of different issue system related in an efficient and timely manner by taking ownership of each case from beginning to end; and will liaise with other departments to ensure swift and consistent problem resolution. You will report directly to Nabil Guernouti and regularly collaborate with the related airline team(s)/department(s)].
How We Work
As a Crew Accommodations Agent you will be expected to work in an office environment. Corpay will set you up for success by providing:
Assigned workspace in Indianapolis, IN
Company-issued equipment
Remote training
Role Responsibilities
The responsibilities of the role will include: Receiving inbound inquiries to source hotel, transportation and travel needs of clients for their crew and management
Ensuring Reservations consistency and execution between multiple systems and channels utilized in the booking process
Obtaining, evaluating, and providing accommodations and transportation according to client guideline, requirements and SOPs,
Effectively utilizing all Customer Service tools and technology to process, track and report transaction
Professionally responding to all clients and/or vendors and escalate issues, complaints or service disruptions according to procedures,
Continually update and maintain company database with client transactions and sourcing inventories
Providing continual feedback on customer service processes and
Interacting with internal departments,
Supporting other duties/projects as needed
Qualifications & Skills Passion for customer service and must have relevant work experience
Fluency in English and preferably one/two more languages
Excellent mental capacity to make quick, smart, and rational decisions using common sense and positive attitude
Effective communication skills and great listening skills
Commitment to continuous improvements, changes and has a willingness to learn
Thinks creativity and strong analytical and problem-solving skills
Self-motivated and able to work independently and as part of a team
Excellent negotiations skills using different channels and methods of communications (phone or email)
Excellent interpersonal and client relationship skills
Ability to work in a call center / service desk environment
Powerful verbal and written communication skills
Ability to handle multiple tasks, priorities under pressures and challenging interactions in a high-volume, fast-paced, and target-based environment
Ability to follow complex and dynamic Standard Operating Procedures (SOPs)
Ability to manage and provide feedback to all types of individuals
Proficient with Microsoft Office (Word, Excel, Outlook)
Must be able to work flexible hours, including early mornings, late evenings, over nights, weekends and national holidays
High School Diploma or higher qualification is required
One year experience of hotel/travel industry experience is necessary
Fluent in English (required) and at least one more language (Italian, German, French, Spanish is preferred
Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
#LI-KP2
#INDSS
#LI-Onsite
Other details Job Family Service
Pay Type Hourly
Employment Indicator Employee
Apply Now
Crew Reservation Agent (Hotel and Travel Desk) jobs in Indianapolis, IN, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.