Director of Advancement Services
, IN, United States
The Director of Advancement Services serves as a member of the advancement team in support of the constituent engagement and fund-raising goals of the College. The incumbent manages the constituent and fundraising database; develops and produces regular and special donor, gift, and other reports; and develops procedures to enhance the overall constituent engagement and fund-raising process, including analyzing existing data to improve the constituent engagement and fund-raising program.
Administrative Responsibilities:
Responsible for all aspects of the development and bio-database.
Create and produce standard gift reports for the advancement office.
Ensure that all biographical changes are completed.
Develop and produce special gift reports and lists for internal staff and requests from other campus departments and external individuals and organizations.
Oversee a program to analyze existing data to identify trends and patterns which might improve the constituent engagement and fund-raising programs.
Serve as the manager of the Jenzabar development software system and Raiser's Edge/NXT to maintain data integrity and fully utilize the database capabilities to maximize the effectiveness of communications, constituent engagement, and fund raising.
Engage in continuous professional development and training in order to remain aware of all database and platform updates.
Provide database and platform training to members of the Advancement team.
Ensures accuracy in gift accounting and follows CASE guidelines.
Oversee management of NetCommunity and website administration.
Supervisory Responsibilities:
Evaluate and effectively communicate with direct report on individual performance, including but not limited to performance assessments, goal and objective results and achievements, and personal and professional development.
Provide leadership through coaching and one-on-one meetings with staff encouraging professional development and growth.
Advocate for staff training opportunities.
Train staff in the department to generate standard reports used in their areas.
Manage budget and contract negotiations for software systems.
Supervise the processing and acknowledgment of all gifts received by the College.
Other Responsibilities:
Provide broad support for and participate in activities sponsored by the Office of College Advancement and the College in general.
Promote a positive image of Hanover College and represent the College in accordance with the College's mission, principles, and strategic plan.
Support and is an advocate for the College's diversity, equity, and inclusion efforts, goals, and mission.
Perform / complete other projects and tasks assigned by (supervisor).
Qualifications:
I. Education, Certifications, Training, Experience
Bachelor's Degree or equivalent combination of education and experience in education administration, with relational databases, or with sophisticated report writing software
Supervision experience preferred
Demonstrated ability to manage projects and programs required
Experience with Jenzabar and Raiser's Edge/NXT software preferred
Advancement, education, library administration, or related experience a plus
Strong leadership, management, and communications skills
Good judgment and decision-making skills
Ability to organize input and retrieve data from a complex database
Strong collaboration skills plus the ability to work independently
Ability to prioritize, coordinate, and manage multiple projects
Strong organization and time management skills
Strong computer knowledge and skills, including Microsoft Office products and relational databases
Able to meet various reporting deadlines through the year
Physical Requirements/Work Environment:
May require some evening and weekend work as well as occasional overnight and/or out-of-town travel for professional conferences and educational opportunities
May be eligible for occasional remote work
Manual dexterity to operate a computer and general office equipment
Occasional lifting up to 20-25 lbs. (supplies)
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