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Witt/Kieffer
Denver, CO, United States
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Help Desk Support Engineer Due to expansion we are
Job Source: Witt/KiefferCrescens
Golden, CO, United States
Job Title: IT Help Desk Location: Golden, Colorado Duration: 5+Months Type: Contract Note: **The working shift is a 9x80 schedule with remote work on Friday and every other Friday off. All other days are not eligible for remote work. **Candidate must be local for in-person interviews and reporting to work on scheduled days. Job Description: Full-t
Job Source: CrescensMidas Consulting
Golden, CO, United States
Title - Help Desk Support I Client - Colorado Department of Transportation Duration: - Apr 2023 - no end date (but say - it's a long term project with the possibility of extension or conversion to full-time) Max Pay Rate - $30/hr. on W2 & $35/hr. on C2C Address - 425C Corporate Circle Golden, Colorado - 80401 (Onsite from day1) Schedule - Mo
Job Source: Midas ConsultingCrescens
Golden, CO, United States
Title: Help Desk Support Location: Golden, CO (Hybrid) Duration: 6+ Months Type: Contract Note : Must me local. Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam. Responsibilities : Provides support to end users on a variety of issues. Identifies, researches,
Job Source: CrescensAlphaGraphics
Denver, CO, United States
IT Help Desk Support Specialist Remote Flexible = WFH Monday and Friday, In office Tuesday, Wednesday, and Thursday This role will be accepting applications until 7/26/2024 As an established market leader in the Design, Print, and Shipping space, we empower our network of owners to build upon AlphaGraphics' and PostNet's demonstrated recipe for s
Job Source: AlphaGraphicsSyntricate Technologies
Golden, CO, United States
Requireements: vailability to work 4 days/week at the Client's site in Golden, CO (required); Experience working as Help Desk Support Specialist (1+ year); Experience with TCP/IP; Experience with Windows 9x/2000/XP/NT/Vista/7; Experience with Service Desk Ticket System; Experience with Adobe Acrobat; Experience with Active Directory; n associa
Job Source: Syntricate TechnologiesClientSolv
Golden, CO, United States
Company Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. Job Description We are seeking 2 IT Help Desk Technicians for a 6 month contract with the option to hire in Golden, CO. These roles will be onsite/ int he office Mo
Job Source: ClientSolvAxelon
Aurora, CO, United States
Shift: Days; Float: No; Wknd: No; On Call: No; Min Reqs: HS diploma or equivalent, 3 yrs related exp; Pref Reqs: Microsoft certifications, IT related certs related to Microsoft 365/Azure or other certs, Previous helpdesk exp, Previous exp in a hospital healthcare environment, Exp troubleshooting Windows and Macintosh devices Notes: HYBRID, 6 month
Job Source: AxelonDenver, CO, United States
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Help Desk Support Engineer
Due to expansion we are currently seeking a Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidate must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers. This position is office based, M-F 8am-5pm but flexibility to work non-standard hours and weekends as needed is required. This position pays $25-$30 per hour based on credentials and experience.
Essential Responsibilities:
Provide a wide range of technical support to a large client base
Resolve support requests professionally and efficiently
Work with our internal engineering team on escalated issues
Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages
Create and maintain knowledge base documentation
Install, test and configure new computers, servers, software, printers and network equipment
Complete proactive and reactive maintenance of servers and workstations remotely.
Contribute to a highly-productive team environment
#jp2
#LI-DNP
Requirements
Knowledge/Skills Required: PC and Mac support
Active Directory management
Proficient in Microsoft Office, Exchange and Office 365
Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.)
Windows Server 2008 and 2012 support
Basic computer security concepts
Knowledge base management
Education/Experience Required: Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred
Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred
MCP or A+ certification
#lidnp
Position Requirements
Full-Time/Part-Time
Full-Time
Position
Help Desk Support Engineer
Exempt/Non-Exempt
Non-Exempt
Open Date
4/11/2024
Location
Main office - Denver Office
About the Organization
At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs.
We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.
Why join our team:
We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.
We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:
• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division
We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.
This position is currently accepting applications.
Email Alert for Help Desk Support Engineer jobs in Denver, CO, United States
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