CMMS Analyst - Healthcare_

Dallas

CMMS Analyst - Healthcare

Job ID

168628

Posted

22-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Charleston - South Carolina - United States of America, Cincinnati - Ohio - United States of America, Dallas - Texas - United States of America, Monroe - Louisiana - United States of America, Richmond - Virginia - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

**About the role**

As a CBRE Business Systems Analyst, you will be responsible for formulating and defining system scopes and objectives.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.

**What you’ll do**

+ Respond to stakeholder inquiries regarding system processes and capabilities.

+ Research and support end-user applications and test end-user processes using defined guidelines.

+ Develop relationships with clients and internal and external IT teams.

+ Gather information on areas of improvement and recommend changes to increase user satisfaction.

+ Log work tickets with external product vendors or support organizations. Provide end-users with a simple explanation of ways to use the systems in a more efficient manner.

+ Follow procedures for complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications.

+ Deliver correspondence, presentations, and other materials for end-user training.

+ Assist with creating customized queries and reports utilizing table matrices.

+ Have some knowledge of standard principles with limited practical experience in applying them.

+ Lead by example and model behaviors that are consistent with CBRE RISE values.

+ Impact the quality of own work.

+ Work within standardized procedures and practices to achieve objectives and meet deadlines.

+ Exchange straightforward information, ask questions, and check for understanding.

+ More specifically, this role will be a system administrator and Tier 1 support for CBRE’s Work Order Management system (aka Computerized Maintenance Management System or CMMS) and will be responsible for maintaining key data in the system, maintaining parts/asset data accuracy and equipment hierarchy, rolling out standard workflows and serve as the liaison for problem solving, testing of new product releases and escalation to our Digital & Technology support teams.Other key responsibilities include:

+ Perform parts/asset inventory and audits on regular basis and publish reporting to the Facilities Management team

+ Provide system training to end-users

+ Perform analysis on Facilities Management performance and operations data in Analytics tools and share findings and recommendations for action to management team

**What you’ll need**

+ Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

+ Ability to use existing procedures to solve standard problems.

+ Experience with analyzing information and standard practices to make judgments.

+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

+ Organizational skills with a strong inquisitive mindset.

**Why CBRE?**

An environment of respect, integrity, service and excellence crafts our approach to every opportunity! We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in!

**Disclaimers**

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)