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InnVentures IVI LP
Grand Prairie, TX, United States
**Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our
Job Source: InnVentures IVI LPHyatt House Addison
Addison/Texas/US
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin Amer
Job Source: Hyatt House AddisonHALL Arts Hotel Dallas
Dallas, TX, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: HALL Arts Hotel DallasWestmont Hospitality Group
Mesquite, TX, United States
We are seeking a Front Desk Agent to join our Team with a starting Wage up to $14.00 - $15.00 per hour! When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim
Job Source: Westmont Hospitality GroupFAIRMONT
Dallas
Job Description Job Description Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setti
Job Source: FAIRMONTMoe's Hospitality, LLC
Dallas
Job Description Job Description Reports To: The Front Office Associate will report directly to the Front Office Manager / General Manager. Job Overview The Front Office Associate is the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate must be able to deal with complaints and
Job Source: Moe's Hospitality, LLCMarriott Hotels & Resorts
Plano, TX, United States
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel
Job Source: Marriott Hotels & ResortsDoubletree Dallas Campbell Center
Dallas, TX, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Doubletree Dallas Campbell CenterDallas, TX, United States
** Front Desk Agent**
** Front Desk Agent**
**Overview**
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
**Key Duties & Responsibilities**
* Resolve guest complaints, ensuring guest satisfaction.
* Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
* Maintain positive guest relations at all times.
* Resolve guest complaints, ensuring guest satisfaction.
* Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
* Obtain assigned bank and ensure accuracy of contracted monies.
* Keep bank secure at all times.
* Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
* Process all guest check-ins.
* Verify registration card information with the guest.
* Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
* Direct Bell Person to escort guest and transport their luggage to the room.
* Handle overbooked or walked in guests.
* Accept and record wake-up call requests.
* Monitor, send and distribute guest faxes.
* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
* Resolve discrepancies on the room status report with Housekeeping.
* Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
* Process all check-outs.
* Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
**Education and Experience**
* High School Graduate or General Education Degree (GED).
* One year previous experience in a similar position in a hotel.
* Basic computer skills required.
*Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.*
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Email Alert for Front Desk Agent jobs in Dallas, TX, United States
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