Analyst - Digital Product
, NJ, United States
AGM Tech Solutions, on behalf of the Client is hiring a
Remote
Job Title - Analyst - Digital Product
Summary Description & Essential Job Functions: This hands-on contributor will partner with key teams, stakeholders, and other Product Managers to deliver business-critical projects for Digital Products (brand website and mobile app) for Client brands. This role will provide leadership and support throughout the product development lifecycle: establish business & functional requirements, test and manage the lifecycle of UAT issues; prioritize, organize, and align defect fixes, ensuring all business requirements are accurately captured, traceable, tested and deployed.
The ideal candidate will have experience in both web site and mobile app consumer-facing digital channels, with a focus on e-commerce or self-service experiences; identifying & understanding customer problems and collaborating with stakeholders and partners on how to solve those problems to elevate the customer experience, reduce friction, and drive engagement and satisfaction.
Responsibilities Partner with other product managers, UX, technology, delivery & operations teams, and key stakeholders to execute on the product lifecycle from ideation through launch for various best-in-class digital experiences, new feature rollouts, as well as enterprise initiatives.
Collaborate with teams to define business and functional requirements including acceptance criteria, as well as guest experience; contribute to metrics & competitive analysis for related Product objectives & hypotheses.
Serve as the primary customer advocate during user acceptance testing and quality assurance activities to verify all enhancements deliver on specified business requirements.
Requirements:
Experience/Certificates/Education 2+ years of product management experience, ideally in transactional websites and/or mobile apps with solid knowledge of shopping/retail functionality and API connectivity
2+ years of experience in working with functional or technical teams
2+ years of experience with software testing and Quality Assurance
1+ years of experience with third party integrations and management of technology vendors
Experience working in Agile methodologies, principles, and procedures
Must be able to speak and write in English fluently
Behavioral Competencies Must be results-driven, proactive, and focused on aligning action to ensure delivery
Possesses the ability to view experiences from a customer perspective and make recommendations/callouts for optimization
Keen prioritization/adaptation skills
Strong presentation and communication skills (verbal and written)
Functional Competencies Strong analytical skills, the ability to understand complex workflows, and investigate possible issues
Experience in testing and supporting responsive web applications with a mobile-first mindset
Extremely detail-oriented, possessing the ability to think outside of the box
Experience in JIRA and related product management tools
General familiarity with APIs
Ability to work with remote and third-party teams
Additional Perks:
- Excellent Market Rate/Salary
- Positive Work-Life Balance
- Competitive Benefit Packages Including Medical Insurance, Dental Insurance.
Company Overview:
• AGM Tech Solutions is a Women-Minority owned Firm relationship-based IT Consulting firm dedicated to Serving our Clients Nationwide. Our dedicated team strives to exceed the expectations of our clients and employees by building long term relationships based on Integrity, Trust, Hard Work, Commitment and our service experience. We offer a consultative approach to each and every client by taking the time to listen to their needs and help them get where they want to go by becoming an extension of their organization. We provide Information Technology staffing: High caliber talent for temporary support and project Deliverables. Direct IT placement services: Contract-to-Hire Direct Hire professionals for longer-term needs.
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