Network Systems Engineer (F/T) - Information Technology (37421)

Scottsdale, AZ, United States

PAY GRADE: Support Exempt I

FLSA STATUS: Exempt

POSITION OBJECTIVE:

The job of Network Systems Engineer is done for the purpose/s of maintaining computer and network equipment in a safe and functional operating condition; meeting the technology needs of the district; documenting information; and resolving immediate operational concerns.

Note: This position has 3 primary job responsibilities:

Management of Windows servers using Active Directory, IIS, and SQL including installation, maintenance, and support.

Management of workstations including imaging and security by providing oversight and direction for installation, maintenance, and support.

Management of backup and Monitoring software, Data, and Hardware

DUTIES & RESPONSIBILITIES: (These duties are a representative sample; position assignments may vary.)

Assesses malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations.

Assists with the installation of computer and network equipment requiring specialized computer and network skills (e.g. file servers, network routers, bridges, hubs, modems, printers, user workstations, etc.) for the purpose of maintaining safe and effective computer labs and networks.

Assists with planning the installation of computers, network equipment, user applications (e.g. email, bulletin board, Internet applications, etc.) for the purpose of meeting the technology needs of the district.

Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions.

Coordinates with users and other network/computer support staff for the purpose of completing projects/work orders efficiently.

Drafts documentation, user guides, manuals, etc. for the purpose of providing written support and/or conveying information.

Evaluates hardware and software applications for the network environment both in use and potential acquisition for the purpose of recommending changes that would provide an improved capability to support District needs.

Maintains files, records, databases (e.g. network security, data storage, archival procedures, etc.) for the purpose of providing resource information in compliance with District requirements.

Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition.

Transports various items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job site or transporting equipment for repair.

Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities.

Other duties as assigned

EDUCATION & EXPERIENCE (positions in this class typically require): Education: Bachelor's degree or associate degree, preferred

Experience: 4+ years' experience in network administration, server administration and workstation management.

Certifications preferred.

KNOWLEDGE (position requirements at entry): Solid knowledge of Windows Server All versions, Windows All versions, Microsoft Office 365, and application deployment.

Solid understanding of TCP/IP, DHCP, DNS, Active Directory, Terminal

Server, IIS, WSUS, and SQL Server,

Security fundamentals.

Familiarity with the following software: CommVault, Hyper-V, and Nutanix

Familiarity with the following hardware environments: Dell, Aruba, and Overland

Knowledge of processes and procedures involved in diagnosing and resolving.

Knowledge of Ethernet, the OSI model, and structured cabling.

Knowledge of Fiber Connectivity.

Knowledge of Cabling.

SKILLS (position requirements at entry): Analytical skills to determine the source of problems and provide resolution and

suggest ideas to eliminate recurring problems.

Oral and written communication skills to communicate with others of varying

technical abilities at all levels within Scottsdale USD.

Ability to act individually and as a team member in resolving problems and

completing projects.

Ability to provide technical guidance to campus technician team members.

Customer service attitude with a positive and helpful attitude sufficient to deal

with users who are often frustrated and upset.

Ability to work under the constraints of strict deadlines and time pressures.

Strong organization skills and ability to multitask.

PHYSICAL REQUIREMENTS:

Positions in this class typically require stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, talking, hearing, seeing, and repetitive motions.

Sedentary Work: Exerting up to 100 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Incumbents may be subjected to moving mechanical parts, odors, chemicals, extreme temperatures, inadequate lighting, workspace restrictions, and intense noises.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.