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Family Dollar
Salem, WI, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarAPI Heat Transfer
Racine, WI, United States
Customer Service Representative (on-site) in US-Wisconsin-Racine API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to fix things, and want to be
Job Source: API Heat TransferSam's Club
Zion, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Gurnee, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubDollar Tree
North Chicago, IL, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Dollar TreeSecurity Finance
Kenosha, WI, United States
Description Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face cus
Job Source: Security FinanceAmtraco Llc
Kenosha, WI, United States
AMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are: EPSI - a distribution company servicing the surface finishing industry with presence in all major global markets. STM - a manufacturer of p
Job Source: Amtraco LlcSecurity Finance
Racine, WI, United States
Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your caree Customer Service Representative, Customer Service, Representative, Retail
Job Source: Security FinancePleasant Prairie, WI, United States
Job Description
Job description
KEY RESPONSIBILITIES:
The Customer Service Representative will provide a first point of contact for customer support, including inquiries, orders, complaints, etc.
The Customer Service Representative will be responsible for maintaining good working relationships with our customers by understanding their business needs and addressing issues as needed.
This position will acknowledge and enter orders into the ERP system in accordance with all customer and business requirements and work cross-functionally to ensure these requirements are met.
Successful candidates will be detail-oriented, possess a positive business approach and be a self-directed person who has Microsoft software suite experience and an eagerness to apply their work experiences into the Aerospace marketplace.
ESSENTIAL JOB FUNCTIONS
Process and manage customer inquiries, RFQs and orders via online portals, phone, and email
Work within existing ERP/CRM software platforms
Communicate effectively with other departments across the MTI sites
Maintain and implement changes to existing customer accounts
Manage issues by researching the problem and resolving the matter in a timely manner
Update customers with order and shipping status on a regular basis
Provide input to leadership to drive continuous improvement of workflows and processes
Requirements
CANDIDATE REQUIREMENTS PREFERRED Experience High School diploma or equivalent required; Associates/Bachelor's degree preferred
At least three years of customer service or inside sales experience.
Microsoft suite proficiency
Experience working with CRM and ERP software
Professional and customer focused communication skills
Strong attention to detail and focus on quality
Proven time management skills
Strong analytical and problem-solving skills
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
MTI Motion is an equal employment opportunity (EEOC) employer such that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or other legally protected status.
We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact MTI Motion to request accommodation.
DIVERSITY, EQUITY INCLUSION
At MTI Motion, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Email Alert for Customer Service Representative jobs in Pleasant Prairie, WI, United States
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