Business Development Territory Manager- San Antonio TX
San Antonio, TX, United States
Overview
PURPOSE STATEMENT:
Business Development Territory Manager (Treatment Placement Specialists) (TPS) are responsible for connecting and building trust within their respective
healthcare communities as reliable resources for behavioral health treatment placement across a vast network
of facilities and resources, ranging from addiction and co-occurring disorders to trauma, mood/anxiety,
disordered eating and complex pain. These talented individuals strive to bring hope and guidance to those
struggling with these issues by collaborating with other professionals in the mental health and addictions
community and through liaising with family members to find individualized levels of care within their local,
regional and national system of providers. Treatment Placement Specialists collaborate with their client's
treatment team internally and externally to provide comprehensive care coordination including regular
communications; while acting as an internal liaison to foster and enhance the experience and outcomes for
their clients. They research, uncover and initiate new professional prospects and business opportunities and
have a passion for marketing with the goal of increasing the depth and breadth of Acadia's reach and positive
impact in their treatment community.
Responsibilities
ESSENTIAL FUNCTIONS:
1. Identify decision makers in the target markets and reach out to establish relationships within the
behavioral healthcare company.
2. Complete face-to-face meetings with decision makers to understand customer's needs and
identify/eliminate obstacles to securing partnerships for Acadia services.
3. Strategically develop and execute quarterly and annual performance objectives for the target market.
4. Plan and route activity and meetings in target market.
5. Attend and participate in conferences where opportunity exists to market Acadia services.
6. Plan and attend facility tours, professional weekends and facility events for decision makers in the
target market.
7. Plan and facilitate networking events to include breakfasts, lunches, and dinners.
8. Plan and facilitate in-service meetings.
9. Plan and execute presentations, customize them to the target audience and present in meetings
geared to creating an awareness of Acadia services.
10. Negotiate and secure contracts.
11. Respond immediately to service and referral inquiries.
12. Manage the referral from receipt to securing communication from facilities through to admission.
13. Serve as a liaison in communicating with referral source, Acadia program and referral to walk through
the admission process, secure information and address any concerns that arise in the process.
14. Manage referrals and referral source information in contact base.
15. Document meaningful activity related to decision makers in target market in contact database.
16. Attend and participate in national calls and weekly team calls.
17. Plan and attend individual site visits to program portfolio.
18. Participate in Quarterly field ride with Director of Business Development.
19. Manage expenses and company credit card tasks as designated by administrator.
STANDARD EXPECTATIONS:
• Complies with organizational policies, procedures, performance improvement initiatives and maintains
organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests
and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over
time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• Bachelor's degree with experience in consultative sales and/or clinical training in behavioral healthcare,
substance abuse, or related field is preferred.
• Proven track record of success in past positions with a combination of business acumen,
entrepreneurial vision, compassion and a commitment to impactful, positive change for our clients in
the behavioral health field.
• Experience in managing an assigned territory, building effective business relationships and finding new
opportunities to further develop the geography.
• Proven track record of strategic business development, measurable growth, CRM records management
is required.
• Knowledge of office administration procedures with the ability to operate most standard office
equipment.
• Computer skills including Microsoft Office; Word, Excel, and PowerPoint.
• Ability to work professionally with sensitive, proprietary data & information while maintaining
confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with
individuals at all levels; both internal and external.
• Exercises sound judgement in responding to inquiries; understands when to route inquiries to the next
level.
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to
adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the
organization.
• English sufficient to provide and receive instructions/directions.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
• Not Applicable
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