Client Care Coordinator (Social Worker) - Homeless Families - NYC
New York, NY, United States
The Social Worker assesses mental and emotional functioning of residents and administers services for necessary treatment. She/he provides clinical supervision to the Case Managers, through case analysis, service planning and supervisory process. Provides direct treatment services and issues referrals on an as needed basis.
This position is open in the following borough(s): Brooklyn, Bronx
Salary: $50,000 - $55,000
MAJOR DUTIES AND RESPONSIBILITIES
Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services.
Develops individual living plans (ILPs) for families including all adults and children in the family composition and provides therapeutic support as needed.
Responsible for the clinical supervision of Case Managers.
Conducts clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs.
Participates in clinical caseload conferences and staff meetings.
Responsible for crisis intervention including on-call via agency phone as needed.
Coordinates mental health referrals
Attend trainings and consortium meetings, e.g. with DHS and others to discuss issues pertaining to service delivery.
Evaluates mental health status for residents on admission by completing comprehensive evaluation (CFEs)
Coordinates mental health/psychiatric care and referral.
Develop a resource of network social services providers.
Develops and facilitates group meetings.
Monitors resident records for compliance and best practices.
Functions independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.
Regularly assess the safety and well-being of all clients
Participate in weekly individual and group supervision with Social Work Supervisor.
Participate in training seminars conducted to enhance and develop clinical skills.
Function independently in time of facility coverage, including responsibility for appropriate action in crisis situation per agency procedure.
Assist with reports and program evaluation.
Reviews progress notes and service plans.
Monitors client compliance
Develops strategies for engaging individuals with trauma histories.
Perform other duties as assigned by the Social Work Supervisor.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES Masters Degree in Social Work from an accredited university.
REQUIRED SKILLS AND EXPERIENCE Three years of experience, working with the homeless population.
Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
Familiarity with DHS regulations and DHS Cares Reporting
Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.