Manager in Training - MESQUITE

Mesquite

Job Description Job Description Company Information:

Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment.

Position Summary for Manager in Training:

Super Star Car Wash is looking for candidates with experience in leadership or management with a desire to lead a team of others. Our Manager in Training program is designed to develop individuals to become our next Store Managers. You will learn every aspect of the Car Wash. As you progress through your training, you will take on more responsibilities; developing the skills required to fully lead the day to day operations. Eventually you will become responsible for the overall operation and profitability of the car wash and profit centers within an individual Super Star Car Wash location.

Much of the workday is spent outdoors, overseeing facility operations, working with associates and building customer relationships. Additional time will be required to complete administrative tasks and monitor sales and labor data generated by the facility POS system.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work? Not to mention FREE car washes! Along with tuition reimbursement, health/dental/vision.

Essential Duties/Tasks/Responsibilities for Manager in Training:

(These responsibilities must be able to be performed with or without reasonable accommodation)

Supervisory

Assist the location manager by providing direction and supervision on site

Work closely with General Manager and Operations Team

Learn to execute open and close duties and follow designated procedures

Ability to work outdoors in ALL weather conditions

Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to management

Understand Quality Control factors associated with customer’s overall experience, products and services, scheduling and labor cost control with respect to historical performance and seasonality

Communicate effectively at all levels with employees, customers, peers, and management

Motivate employees to complete job tasks efficiently and effectively

Facilitate and assess damage claims

Ensure compliance with all laws, rules, regulations, and policies at Local, State and Federal levels

Delegate authority to employees when appropriate

Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives

Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays

Other duties as assigned

Operations

Service vehicles and prepare the vehicles to enter the wash tunnel

Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership

Exceed customer expectations by being friendly to customers and handling vehicles with extreme care

Keep the entire property spotlessly clean and organized

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Contributes to team effort by accomplishing related results as needed.

Minimum Job Requirements:

Must be at least 18 years old

High School Diploma or GED

1-3 years of supervisory experience in car wash, retail, or service capacity

Knowledge, Skills and Abilities Required:

Leadership Skills

High Level of Integrity

High Energy Level

Dependability

Professionalism

Service and Sales Focused

Team Orientated

Effective Communication Skills

Problem Solving Ability

Preferred Knowledge, Skills and Abilities:

Job knowledge, experience, and/or understanding in the following areas is preferred :

Products and services – car wash and detail

Labor management

Customer service and sales

Mechanical aptitude

Industry trends

Risk management

Safety

Basic business– P&L statements, POS (DRB) reports, spreadsheets, etc.

Competitive activity

Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. Requires keyboarding, hearing and talking, frequent standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 50#).

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.

Super Star Car Wash is an Equal Opportunity Employer.