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Orthodontic Experts Ltd
Menomonee Falls, WI, United States
Job Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana.
Job Source: Orthodontic Experts LtdFamilia Dental
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Job Source: QPS Employment GroupAscensus
Milwaukee, WI, United States
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Job Source: AscensusSpectrum
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Job Source: SpectrumUW Credit Union
Wauwatosa, WI, United States
Overview Are you ready to make a difference within your Latino community? Our vibrant Call Center (internally known as the Member Solutions Center) is growing, and we are thrilled to announce opportunities for dynamic individuals to join us as a Spanish-Bilingual Member Solutions Center Specialist! Step into our modern, cohesive, and high-energy
Job Source: UW Credit UnionSpectrum
Milwaukee
JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers. MAJOR DUTIES AND RESPONSIBILITIES + Actively and consistently supports all efforts to simplify and enhance the customer experience. + Tenacious and driven, you excel in environments where yo
Job Source: SpectrumAscensus
Milwaukee
**Total Benefit Communications** (TBC), an Ascensus® company, specializes in employee benefit communication and education services throughout the United States. Our highly qualified professionals help companies meet their enrollment goals efficiently and effectively, while ensuring employees understand their plan, health and wellness benefits, appr
Job Source: AscensusHales Corners, WI, United States
Job Type
Full-time
Description
About us:
Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices! Our core values consist of the following:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
Job Description:
As a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure that they understand their treatment plans and any changes that may occur.
Tasks include but are not limited to: Consult with patients to understand their oral health history, concerns, and objectives.
Explain the treatment plan, address patient concerns, and answer any questions.
Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment arrangements.
Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
Manage and maintain the payment options and policies for patients.
Understand the practice's policy on working with Ortho benefit plans and be prepared to educate patients on their dental benefits.
Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
Track patient accounts receivable and outstanding balances to ensure timely payment.
Assist in Practice's collections protocol for all outstanding balances.
Introduce new patients to the practice by going over health history, explaining the doctor's examination and describing any other features about the practice that should be highlighted.
Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
Updating TC Spreadsheet on a daily basis
Conducting Dailing outbound calls to patients. (Welcome calls, Lost Cases, Denials etc.)
Greet and check patients in and out before and after treatment.
Participate in Marketing events
Cash Handling
Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Responsible in helping to maintain a clean/sanitized clinic/office area.
Other tasks as assigned.
Requirements: High school degree or GED equivalent
3 years of customer service experience
2 years of sales experience
1 year of Treatment Coordinating experience
Knowledge of medical terms and practices
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
Excellent problem solving and de-escalation skills
Excellent written and verbal communication skills
Bilingual Fluent in Spanish
Requirements
Working Hours/ Location: Monday - Wednesday 8:45am - 5:00pm
Thursday - Friday 6:45am - 3:00pm
2 Saturdays per month
5778 S. 108th Street, Hales Corners, WI 53130
Travel to Menomonee Falls and Mount Pleasant
Bilingual - Spanish
Full time
Benefits (for our full-time employees): Paid Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Clinical Bonuses
Paid Time Off
Holiday Pay
Medical, Dental, Vision, and Life Insurance
Accident Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Pet Insurance
Tuition Assistance Program
Identity Theft Protection
MetLife MetLaw Legal Insurance
Transit Reimbursement - Commuter Account
Free and discounted Orthodontic Treatments
Email Alert for Bilingual (Spanish) Treatment Coordinator jobs in Hales Corners, WI, United States
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Please refresh the page and try again.
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