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nTech Workforce
Baltimore, MD, United States
----------------NO C2C----------------NO C2C-------------NO C2C----------- Must have experience with ServiceNow technical system analysis experience Title: ServiceNow Business Analyst Location: Baltimore MD 21224 (Remote) Duration: 12 Months Contract This is 100% Remote Opportunity - Candidates must reside in Maryland, Washington, DC, Virginia, Wes
Job Source: nTech WorkforceDice
Baltimore, MD, United States
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Job Source: DicenTech Workforce
Baltimore, MD, United States
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Job Source: nTech WorkforcenTech Workforce
Baltimore, MD, United States
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Job Source: nTech WorkforceDice
Owings Mills, MD, United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, nTech Solutions, is seeking the following. Apply via Dice today! Terms of Employment Contract, 6 months This position is hybrid (once in a month, candidate need to come into office) The office is located in Baltimore, MD. Overview Our client is
Job Source: DiceSystem One Holdings, LLC
Owings Mills, MD, United States
Lead ServiceNow Business Analyst Owings Mills, MD (100% Remote) Contract to Hire Pay: $56/hr. W2 Range ALTA IT Services is staffing a contract-to-hire opportunity for a ServiceNow Business Analyst to join a leading health insurance customer. TOP FIVE SKILLS: ServiceNow Expertise - Experience in IT Service Management design, transition/operations
Job Source: System One Holdings, LLCSystem One
Owings Mills
Lead ServiceNow Business Analyst Owings Mills, MD (100% Remote) Contract to Hire Pay: $56/hr. W2 Range ALTA IT Services is staffing a contract-to-hire opportunity for a ServiceNow Business Analyst to join a leading health insurance customer. TOP FIVE SKILLS: + ServiceNow Expertise - Experience in IT Service Management design, transition/operations
Job Source: System OnenTech Workforce
Owings Mills, MD, United States
--------------NO C2C---------------NO C2C--------------------NO C2C--------------- Please do not apply if you on Student or Dependent Visa. Title: Oracle DBA Database Administrator Location: Owings Mills MD 21117 Duration: 6 Months Contract Job Description: Terms of Employment • Contract, 6 Months (Likely Extension / Possible Permanent Conversio
Job Source: nTech WorkforceBaltimore, MD, United States
----------------NO C2C----------------NO C2C-------------NO C2C-----------
Must have experience with ServiceNow technical system analysis experience
Title: ServiceNow Business Analyst
Location: Baltimore MD 21224 (Remote)
Duration: 12 Months Contract
This is 100% Remote Opportunity - Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.
Job Description:
Job Description:
Terms of Employment
• W2 Contract-to-Hire, 12 Months
• This is a remote position. Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.
Overview
• Our client is seeking a Lead ServiceNow Analyst to join the IT Service Management Office. The Lead ServiceNow Analyst assists the ServiceNow Platform Lead while also working independently researching, developing, and clarifying development enhancements to the ServiceNow platform. The Lead ServiceNow Analyst captures business requirements in the form of Agile stories, and ensures business stakeholder concurrence prior to handing off the requirements to ServiceNow developers for work. The Lead ServiceNow Analyst will manage the backlog of requirements by overseeing incoming ideas and requests related to ServiceNow, ensuring the backlog is well-maintained, prioritizing enhancements effectively, and providing support to the ServiceNow Platform Lead in maintaining and implementing enhancements.
General responsibilities include:
• Gather and organize business requirements related to all process areas, including service requests, incidents, and configurations.
• Collaborate with the ServiceNow development team to lead the analysis and documentation of business requirements and enhancements for the ServiceNow application.
• Provide high-level organizational support and demonstrate independence in troubleshooting and resolving issues.
• Utilize experience with ServiceNow modules to effectively translate business requirements into actionable tasks for developers.
• Demonstrate strong administrative and organizational skills in managing backlogs and prioritizing enhancement requests.
• Analyze and navigate complex systems effectively, addressing roadblocks and finding middle ground solutions for nuanced requests.
• Utilize Agile methodologies, particularly Agile Sprint, to support the team in implementing enhancements.
• Capture requirements related to incident, change, and problem modules within the ServiceNow platform.
• Collaborate with stakeholders to create user stories and process diagrams to facilitate understanding and communication of requirements.
• Leverage IT service management experience to ensure alignment with industry best practices.
Required Skills & Experience
• Bachelor’s degree and 8+ years of professional experience – with a heavy emphasis in business analysis.
• In-depth knowledge of at least two ServiceNow modules (Incident, Problem, Change, or/or Service Request Management).
• In-depth knowledge of ServiceNow workflows with an understanding of how changes to fields, configurations, etc. will impact backend tables, functionality, etc.
• Strong working experience in Agile/Scrum environments.
• Strong working experience gathering and documenting business requirements, user stories, and process diagrams.
• Experience capturing and documenting requirements from varying levels of stakeholders, and then partnering with Developers to implement system/software changes.
Preferred Skills & Experience
• Possesses a Master's Degree.
• Certified Scrum Master – or similar certification.
Sincerely,
Preetam Raj
Lead Technical Recruiter
nTech Workforce Inc.
D: 410-505-4857 EXT: 726
preetam(at)ntechworkforce(dot)com
#J-18808-Ljbffr
Email Alert for ServiceNow Systems Analyst - ONLY W2 jobs in Baltimore, MD, United States
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