IT Applications Professional III

Tulsa, OK, United States

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

The primary responsibilities of this position revolve around supporting the lifecycle of vendor applications. This includes, but is not limited to, assisting users with installation issues, troubleshooting application-related problems, managing application patching and vulnerabilities. The role also requires after-hours support and participation in an on-call rotation, along with other assigned tasks. A key attribute for success in this position is the demonstrated ability to learn new software and tasks.

Experience in supporting the following applications is a bonus:

AutoDesk Applications (with a focus on AutoCAD)

CADWorx

LogMate

DNV Synergi Gas and SPS

DNV SPS Trainer

This position offers the flexibility to work remotely, but coming into the office for monthly or bimonthly for team meetings is expected.

Salary is commensurate with experience.

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary

Responsible for, with limited supervision, all aspects of the application lifecycle for vendor applications, including in software design, development, testing, deployment and maintenance activities.

Essential Functions and Responsibilities

Works independent with limited supervision to design, develop, test, deploy and maintain software solutions as prioritized by the business including creating and updating system documentation and training materials

Design, development, testing, maintenance and documentation of reliable and scalable software solutions, as prioritized by the business, according to facts, policies and practices that will support user requirements

Manage projects and processes through entire application life cycle

Gather and document business requirements to determine the capabilities that need to be delivered. Consult with the users on the priorities, complexities and other impacts of the requirements. Provide time and cost estimates for proposed changes

Coordinate and communicate development activities with other team members, infrastructure personnel, vendors and management

Follow defined change control and compliance procedures associated with custom and vendor applications, including all required documentation and governance standards

Identify opportunities to deploy existing solutions in other business areas

Interact with business users via consulting and training to ensure effective use of technology solutions

Collaborate with key process owners on the documentation of difficult, sometimes complex application defects, enhancements and/or projects

Coach and review work of lower level professionals

Solves difficult, sometimes complex problems

Education

Bachelor's Degree in MIS, computer science, mathematics, or other related field, or an equivalent combination of formal education and the following job related experience

Work Experience

Knowledge of software development and programming concepts/techniques

Knowledge of database management systems

Knowledge of basic project management concepts

Knowledge of basic infrastructure concepts and how those concepts are impacted by custom or vendor applications

Knowledge, Skills and Abilities

Skills in: use and function of office equipment including computers and applicable software

Ability to: apply math, algebra, and statistical methods.

Ability to: interact, advise and communicate effectively

Ability to: develop information, conduct meetings and make presentations

Ability to: read and write fluently in English

Ability to: communicate and/or exchange information or instruction; conduct oral presentations and/or meetings

Licenses and Certifications

None required

Strength Factor Rating — Physical Demands/Requirements

Sedentary Work — Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

Walking: Moving about on foot (Frequently)

Sitting: Remaining in a seated position (Constantly)

Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

Climbing: Ladders, Stairs (Occasionally)

Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

Crawling: Moving about on the hands and arms in any direction (Occasionally)

Reaching: Extending hands and arms in any direction (Constantly)

Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

Hearing: Perceiving the nature of sound by the ear (Frequently)

Tasting/Smelling: (Occasionally)

Near Vision: Clarity of vision at 20 inches or less (Constantly)

Far Vision: Clarity of vision at 20 feet for more (Frequently)

Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

Employee is subject to inside environmental conditions

Working Conditions

Well lighted, climate controlled areas (Constantly)

Frequent repetitive motion (Constantly)

CRT (Computer Monitor(s)) (Constantly)

Travel

None required,

Driving

Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range

$74,000.00 - $110,000.00

ONEOK is a leading midstream service provider and owns one of the nation’s premier natural gas liquids systems, connecting NGL supply in the Mid-Continent, Permian and Rocky Mountain regions with key market centers and an extensive network of natural gas gathering, processing, storage and transportation assets.