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Rite-Hite
Bloomfield, CT, United States
Job Category: Customer Service & Contact Center Operations Schedule: Full time Job Description: Company Description: Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and
Job Source: Rite-HiteSuburban Propane
Belchertown, MA, United States
Overview When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for 90 years. As a Service Coordinator, you will plan and coordinate service installations and repairs for a Customer Service Center (CSC) to maximize productivity standards and address service related in
Job Source: Suburban PropaneTEKsystems
Hartford, CT, United States
ne of the largest medical groups in the state of Connecticut is looking to add a Patient Service Coordinator to their office in Hartford, CT! The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Responsibilities: • Warmly greets a
Job Source: TEKsystemsHartford HealthCare Medical Group
Bloomfield, CT, United States
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday - Friday 8:30 am - 5:00 pm Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Co
Job Source: Hartford HealthCare Medical GroupHartford HealthCare Medical Group
Windsor, CT, United States
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri Work where every moment matters. Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensi
Job Source: Hartford HealthCare Medical GroupHartford HealthCare Medical Group
Hartford, CT, United States
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday through Friday 830a to 5pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Con
Job Source: Hartford HealthCare Medical GroupHartford HealthCare
Hartford, CT, United States
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday-Friday 8-430P Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most compreh
Job Source: Hartford HealthCareHartford Healthcare
Enfield, CT, United States
Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New E
Job Source: Hartford HealthcareAgawam, MA, United States
Company
Our client is a growing manufacturing leader of precision machined components serving aerospace, defense, oil, gas, microwave technology, industrial and commercial sectors. Our team is committed to producing the highest quality work using the latest state-of-the-art equipment, technology, and manufacturing methods. The company, which serves a global market, is located in Agawam, Massachusetts.
The Role
They are seeking a collaborative and efficient Purchasing/Customer Service Assistant to support their sales and production teams.
The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. Must be an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. The person in this position must be friendly and genuinely interested in the business and needs of others, including the company, the team, and the company's customers.
A faster than average pace will be the norm for this position. Each day is different from the next and will usually have multiple projects going simultaneously. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others; correct handling of details dealing with others is necessary to maintain and grow relationships. Necessary corrections must be made in a constructive, supportive manner. As time is a factor, the work must be done on time, as well as correctly. This is a position where guidelines, structure, and established policies must be followed closely. The successful candidate will be a valued member of our team who performs a supportive role to the Customer Service Manager.
Essential Duties:
Act as a liaison between vendors and shop personnel for project needs. Coordinate scheduling for services and follow up on inquiries from vendors and management.
Monitor stock of various supplies around the shop. Accepts requisition forms from shop personnel. Confirms purchasing permission with management if necessary.
Purchase tools, materials, and consumable goods for use in the shop and office.
Create, organize, and store necessary purchasing documents. Have a working understanding of internal Quality Policy and Objectives as they pertain to systems this role manages. Familiar with applicable customer requirements and standards.
Assess supplier/provider capabilities to support company needs
Maintain knowledge of customer trends and track historical quotes
Process customer change orders
Monitor customer portals to support production
Working understanding of manufacturing software program (E2) as used by production team
Develop an understanding of customer specific reporting, including research and data entry
Future job expansion: Management and oversight of quote tracking system
Participate in customer calls and discussions
Management of small volume customers
Your Qualifications:
Ability to work in a team-oriented and fast-paced environment.
Strong verbal and written skills required.
Familiarity with ISO 9001, AS9100 and industry standards preferred.
Proficiency with Microsoft Office Suite is required.
Familiarity with MRP/ERP systems preferred.
High School graduate or GED
3+ years of industry experience; preferably in a fast-paced manufacturing environment.
PurchasingCustomer Service Coordinator jobs in Agawam, MA, United States
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