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Service Advisor

Carmel

Job Description Job Description Every employee with Ed Martin  is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

The Service Consultant is the primary liaison between the Service Department and its customers.

Benefits

Up to 20 days of PTO

401k match

Paid Training and ongoing development

Medical, Dental, Vision Insurance

Life Insurance

Flexible Work Schedules

Employee discounts on products & services

Growth opportunities

Health/Wellness

Responsibilities

Greeting customers promptly

Obtaining customer and vehicle information

Reviewing vehicle repair histories in dealership files and verifying any needs for recalls through the manufacturers online system

Preparing a complete and accurate estimate of cost for labor and parts

Monitoring the progress of each vehicle throughout the day, and updating customers as needed

Verifying that the final invoices reconcile with the work performed on the R.O.

Overseeing delivery of vehicles to the customer after their visit from the cashier

Participating in Manufacturers sponsored trainings and programs

Qualifications

One year writing service or working in service BDC required

Valid Indiana Driver's License

Extraordinary communication skills both verbal and written

Professional appearance and outstanding work ethic

Positive outlook with a high-energy personality

Superior customer service skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Service Advisor jobs in Carmel

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