ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Torus Americas Inc.
Golden, CO, United States
Who are we? Torus Americas Inc, located in Golden, Colorado, is part of Torus Group. The Group delivers measurement systems to leading industries around the world including metal packaging, plastic packaging, aerospace, automotive, pharmaceutical and medical industries. Utilizing 25 years of metrology expertise we custom design automated inspectio
Job Source: Torus Americas Inc.Botrista
Denver, CO, United States
About Us: At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. Awarded as one of the Best California Startups in 2023, our beverage solution has created
Job Source: BotristaPhotonics Service Group, Inc
Denver, CO, United States
Job DescriptionJob Description Field Service Engineer Field service of medical lasers. Extensive travel, great benefits, excellent pay, never boring. PLEASE DO NOT APPLY FOR THIS POSITION UNLESS YOU HAVE AN EXCELLENT UNDERSTANDING OF ELECTRONICS, OPTICS AND LASERS. You will be factory trained on numerous medical and dental laser systems. Nd:YAG, A
Job Source: Photonics Service Group, IncScythe Robotics
, CO, United States
Field Service Engineer at Scythe Scythe is looking for a Field Service Engineer to join our Field Service team to help troubleshoot and maintain our fleet of autonomous robots supporting the next chapter in Scythe's journey: ramping from dozens of units to tens of thousands. We've developed an industry-changing machine and have customers knocking d
Job Source: Scythe RoboticsPath Engineering
Golden, CO, United States
Role As a Mechanical/Electrical Service Engineer (also known as Equipment Maintenance Engineer, Service Technician), you'll be responsible for the installation, upgrade, and maintenance of high-tech measurement systems. You'll work closely with management, perform scheduled maintenance, troubleshoot faulty equipment, and recommend technical improv
Job Source: Path EngineeringHoneywell
Centennial, CO, United States
Innovate to solve the world's most important challengesMAKE AN IMPACTWe believe what happens tomorrow is determined by what we do today. We are connected to our common purpose of innovation and creating exceptional technologies with a responsibility to ensure a more sustainable future. Where YOU can make the world a better place for you, your famil
Job Source: HoneywellHoneywell
Englewood, CO, United States
Innovate to solve the world's most important challengesMAKE AN IMPACTWe believe what happens tomorrow is determined by what we do today. We are connected to our common purpose of innovation and creating exceptional technologies with a responsibility to ensure a more sustainable future. Where YOU can make the world a better place for you, your famil
Job Source: HoneywellHoneywell
Centennial, CO, United States
Join a team recognized for leadership, innovation and diversityMAKE AN IMPACT What happens tomorrow is determined by what we do today. We are connected to our common purpose ofinnovation and creating exceptional technologies with a responsibility to ensure a more sustainable future. Togetherwe can make the world a better place for you, your family,
Job Source: HoneywellDenver, CO, United States
Advantage Tech is looking for a Field Service Engineer that is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer. Specifically, the FSE responds to customers’ systems failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. An FSE must be available to respond to customer issues 24/7 and service all equipment regardless of product training within the designated service area. They also must have a thorough and broad knowledge of system configuration and equipment compatibility requirements and limitations across various OEM product lines. The FSE has the skillset to review machine logs internal to the device. As an FSE, you must be willing to participate in After Hours Support Team (if assigned) – providing first response to incoming customer service requests after normal business hours – or hours as assigned per customer contract. The customer support center may field and coordinate calls during scheduled and unscheduled hours.
What you’ll be doing:
Provides onsite technical customer support:
Ensures timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction.
Must be able to be scheduled for work on shifts occurring at any time of day.
Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips
Performs service in a cost effective manner.
Displays professional attitude and courtesy while on site.
Maintains effective communication with customer and our customer support center during repair process and any projected delay.
Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair.
Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems.
Utilizes multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes.
Follows customer specific repair procedures.
Assesses current and future customer needs based on usage of the system.
Inventory / Parts Management:
Determines needed parts and quantities based on contracts in service area.
Returns bad or excess parts in a timely manner.
Manages accurate inventory count, daily and as required and performs bi-yearly physical count inventory.
Administrative:
Accurately completes and timely returns audit forms, email replies, timesheets and expense reports.
Attends and participates in regularly scheduled team meetings.
Accounts for all activities correctly using Field Point time reporting utility.
What we’re looking for:
Minimum seven (7) years specific experience working with OEM data center hardware
Successful Prior Field experience
Solid technical aptitude
Understanding of different OEM equipment with the ability to grasp new products/concepts
Ability to work long and/or unusual hours while maintaining effectiveness (manage being on call 24/7)
Demonstrated experience providing Customer Service (may be internal to organization) and ability to put the Customer Needs first
Proven ability to work independently, while exhibiting leadership and collaboration, when working with others
CompTIA A+ and Server + preferred
Must possess a valid driver’s license and an appropriate driving record based on the position travel requirements.
Must be able to assume an on-call status position and respond based on service level agreements within assigned territory.
Must be able to maintain regular working hours assigned, if site specific assignment.
Must be able to lift 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. Again, this is an extremely active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday.
Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screenings.
Bonus Points:
Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful
Bachelor’s degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred
Education:
High School Degree required
Travel:
Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car).
#J-18808-Ljbffr
Field Service Engineer jobs in Denver, CO, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.