Senior Business Analyst

Norcross, GA, United States

Credigy has an immediate need for a Business Systems Analyst to join our Application Development team at our global headquarters in Norcross, GA.

Credigy is a consumer finance investment company with flexibility across the capital structure to acquire or finance all segments of the consumer receivables market. We directly manage consumer assets across multiple asset classes. We are the partner of choice when consumer finance institutions face complex challenges and strategic changes.

Our Business Systems Analyst (BSA) will be responsible for interviewing and eliciting requirements from business stakeholders and writing user stories for our software developers. The BSA is responsible for understanding and documenting existing business processes and collaborating with the technical team to recommend solutions to meet those needs and conform to industry best practices. This role requires someone who is comfortable challenging assumptions and proposing new solutions to satisfy the various stakeholders’ underlying needs. The BSA will serve as the primary point of contact on projects throughout the SDLC and should be comfortable leading a project from conception through deployment.

Responsibilities:

Elicit functional/nonfunctional requirements using interviews, document analysis, and business process analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the true underlying

Proactively communicate and collaborate with multiple business and IT partners to analyze needs and deliver solutions

Create and maintain documentation such as: BPMN 1.2 Process Diagrams, DMN Decision Tables, Entity Relationship Diagrams, Data Flow Diagrams, User Stories, and other relevant documentation as needed by the individual project

Excellent verbal and written communication skills and the ability to interact professionally and build relationships with a diverse group, executives, managers, and subject matter experts.

Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Evaluate new project requests from business partners to determine high-level solution and system impacts.

Job Requirements

Computer Science, Engineering, Information Systems or Information Technology degree or equivalent expertise and industry experience

Minimum 3-4 years of experience

Experience with Agile/Scrum delivery methods

Strong facilitation skills required, including setting expectations, managing agenda, engaging participants, and resolving conflicts

Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements

Self-starter who can effectively work independently as well as in a cross functional team

Ability to balance multiple projects simultaneously, managing customer expectations and priorities

Strong organizational skills

Excellent written and verbal communication skills

Founded in 2001, Credigy is a global specialty finance company with flexibility across the capital structure to acquire or finance a broad range of consumer assets. We are a wholly-owned subsidiary of National Bank of Canada (NBC) and our $6B+ portfolio represents 335+ deals and $20B+ in total investments life-to-date. We are the partner of choice when financial institutions face complex challenges and strategic changes. If you haven’t heard of us yet, we’re okay with that — we focus on serving our business partners, not making a name for ourselves.

We are proud of our people-first company culture that has been recognized year-over-year as a Top Workplace both in Atlanta and nationally. What matters to you, matters to us so we go beyond the usual benefits to offer meaningful perks that support professional growth, personal connection, and a life outside the office. Early in the hiring process, we partner with you on our innovative, personalized flexible work program to maximize compatibility between your needs and the business from day one. Our priority is hiring top talent and helping you create a career you love.

Credigy is a workplace that is free of discrimination and full of opportunity. We prioritize diversity, inclusion, and belonging, and we are dedicated to unbiased recruiting, hiring, and employment practices. Authenticity goes a long way at Credigy, and we get excited about the privilege of hiring people from diverse backgrounds. We are proud to be an Equal Opportunity Employer and commit to ensuring all applicants and employees are considered based on their qualifications and merit, without regard to race, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, citizenship, disability, pregnancy, or any other status protected by law. We expect each employee to support this policy in our daily operations and we do not tolerate discriminatory practices or harassment in any form. No matter how you identify, or what background or industry you come from, we welcome you and feel honored you are considering opportunities at Credigy.

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