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Flock Safety
Atlanta, GA, United States
Who is Flock? Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and pu
Job Source: Flock SafetySerenity Healthcare, LLC
Sandy Springs, GA, United States
Customer Experience Specialist Onsite - Atlanta-Sandy Springs, GA Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a
Job Source: Serenity Healthcare, LLCStord Inc.
Union City, GA, United States
Stord’s mission is to make supply chains a competitive advantage with best-in-class port-to-porch logistics combined with the integrated technology that brands need to connect, orchestrate, and optimize their supply chains. We’ve pioneered Cloud Supply Chain, which combines all of the digital and physical elements of logistics that leading business
Job Source: Stord Inc.Stord Inc.
Atlanta, GA, United States
Stord’s mission is to make supply chains a competitive advantage with best-in-class port-to-porch logistics combined with the integrated technology that brands need to connect, orchestrate, and optimize their supply chains. We’ve pioneered Cloud Supply Chain, which combines all of the digital and physical elements of logistics that leading business
Job Source: Stord Inc.STORD
Union City, GA, United States
Stord's mission is to make supply chains a competitive advantage with best-in-class port-to-porch logistics combined with the integrated technology that brands need to connect, orchestrate, and optimize their supply chains. We've pioneered Cloud Supply Chain, which combines all of the digital and physical elements of logistics that leading business
Job Source: STORDPeraton
Atlanta, GA, United States
Responsibilities Peraton is seeking an experienced Customer Experience (CX) Specialist to join our Conversational Channels team. Our Conversational Channels team creates self-service tools to automate the customer service experience. Our team utilizes Conversational IVR, Chatbots, and Virtual Assistants to give customers the help they need with
Job Source: PeratonPrimecare Home Care Services
Atlanta, GA, United States
Job Description Job Description Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off ABOUT PRIMECARE HOME CARE: At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of se
Job Source: Primecare Home Care ServicesReserv Claims Analysis LLC
Atlanta, GA, United States
Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused
Job Source: Reserv Claims Analysis LLCAtlanta, GA, United States
**Customer Experience Specialist**
Sales Support Atlanta, Georgia Minimum Experience **Mid-level** Job Description:
Our Customer Experience Specialist position is responsible for account coordination and sales support to ensure the retention and growth of multiple customer accounts.
Job Responsibilities:
* Customer service, order entry, forecasting, quoting, and reporting
* Achieving customer satisfaction by efficiently managing requests for pricing/estimating, order entry, implementing change orders, project consultation, monitoring production and due dates (project management), and communicating with senior sales and production
* Primary point of contact for the work they manage and responsible for reporting, problem solving, quoting, and paperwork required
* Sourcing, data entry, timely follow up to all quotes and client requests, and general administrative responsibilities
* Relationship building skills and be comfortable working directly with clients
* Provide client consultation, pricing, ongoing account maintenance, and have expert knowledge of all Phase 3 products
Job Requirements:
* Bachelors degree preferred
* a minimum of 2 years account management/customer service experience required
* Must work well in a very fast-paced, deadline-oriented environment; have strong organizational and problem-solving skills; good attention to detail; be able to communicate effectively and work well with others in a team environment
* Working knowledge of a PC and Microsoft Office software
* Expert relationship building skills
* Detail oriented
* Expert organizational skills
* Project management, event management, or prior administrative skills preferred
About Phase 3 Marketing & Communications:
Founded in 2001, Phase 3 is an integrated marketing services firm, simplifying the way brands connect with their customers. We offer everything from creative, digital, marketing, and public relations to small-format digital printing, large-format digital printing and offset printing, so we can understand and manage the big picture of our clients' projects, start-to-finish, like no other partner. With locations across the eastern United States, including Atlanta, Charlotte, Dallas, Nashville and Fairfield - New Jersey, our reach and efficiencies enable our team to creatively and effectively solve clients biggest marketing challenges, together.
Phase 3 is recognized annually as a top 10 marketing services firm by the Atlanta Business Chronicle and as a top 15 marketing services firm by the Charlotte Business Journal and Nashville Business Journal. The company has been ranked among the flagship Printing Impressions 400 annually since 2011, and additional accolades include Atlanta Business Chronicles 2015 Pacesetter Award, placement on the 2017 Inc. 5000 List for Fasted Growing Private Companies, and recognition as one of Charlottes Best Places to Work.
Location Atlanta, Georgia Minimum Experience Mid-level
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Customer Experience Specialist jobs in Atlanta, GA, United States
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