Salesforce Admin

Responsibilities:

Serve as a system administrator and developer for multiple'Salesforce orgs & environments

Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

Custom Apex Progamming add custom business logic and automate processes for standard and custom objects like Accounts and Contacts

Complete regular internal system audits and prepare for upgrades

Manage'Salesforce data feeds and other integrations

Coordinate the evaluation, scope and completion of new development requests

Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities

Assist in training of new users, and grow the'Salesforce skill set across the organization

Effectively act as the liaison between our users, vendors and the application development teams

Work independently with members of the user community to define and document development requirements

Perform fit-gap analysis between Salesforce functionality and client requirements

Translate business requirements into Salesforce solutions that best leverage the Salesforce platforms and products

Provide detailed level of effort estimates for proposed Salesforce solutions

Qualifications Bachelor's degree required

A minimum of 5 years of Salesforce Administrator and Developer experience

Strong understanding of the Salesforce platform and must include Sales Cloud

Active Salesforce certifications (Admin required, advanced admin preferred, Platform App Builder a plus)

Salesforce Administrator experience: Administration of users and role hierarchy

Defining and managing security model and controls

Configuring page layouts, workflows, validation rules, record types

Experience with Process Builder and Flow

Creating and maintaining reports and dashboards

Managing multiple sandbox environments

Dataloader

Data Cloud and Agentforce a plus

Experience working on different projects simultaneously, and capable of cultivating collaboration

Excellent interpersonal, verbal and written skills with a proven ability interacting with all levels of management, stakeholders, support personnel, and customers