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Mile High United Way
Denver, CO, United States
Mile High United Way is excited to announce an opening for a Support Specialist, Information Technology. We believe in keeping equity at the heart of our work. That starts from within, including intentional application of diversity, equity and inclusion practices that guide how we operate and work within the communities we serve. Ideal candidates h
Job Source: Mile High United WayElements
Denver, CO, United States
Who We Are: We are inspired placemakers who enhance the built environment with a focus on brand and culture. Across multiple studios, Elements provides a comprehensive portfolio of products and services for the interior built environment. We combine our interiors expertise with construction capability and the collaborative, cross-functional process
Job Source: ElementsAimHire
Denver, CO, United States
Position: Senior IT Support Specialist Location: Denver, CO This is an indefinite contract role paying between $27-$30 an hour depending on experience. Are you a seasoned IT professional with a knack for problem-solving and a passion for helping others? Do you thrive in a dynamic environment and enjoy tackling new challenges? We are seeking a Senio
Job Source: AimHireMile High United Way
Denver, CO, United States
Mile High United Way is excited to announce an opening for a Support Specialist, Information Technology. We believe in keeping equity at the heart of our work. That starts from within, including intentional application of diversity, equity and inclusion practices that guide how we operate and work within the communities we serve. Ideal candidates h
Job Source: Mile High United WayUS Army
Thornton, CO, United States
As an Information Technology Specialist, you'll maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and need to have technical skills and aptitude for programming and computer languages. Must Qualify for a Secret Clearance. Must be a US Citizen. 17-34 Years Old. HS Diploma or
Job Source: US ArmyGeological Survey
Lakewood, CO, United States
Summary This is position and is being advertised concurrently with the following announcements: Open to all U.S. citizens under: USGS-DEN-24-12439317-DE-MDB This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area. Responsibilities
Job Source: Geological SurveyGeological Survey
Lakewood
Summary This is position and is being advertised concurrently with the following announcements: Open to all U.S. citizens under: USGS-DEN-24-12439317-DE-MDB This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area. Responsibilities
Job Source: Geological SurveyGeological Survey
Denver, CO, United States
Summary This is position and is being advertised concurrently with the following announcements: Open to all U.S. citizens under: USGS-DEN-24-12439317-DE-MDB This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area. Responsibilities
Job Source: Geological SurveyDenver, CO, United States
Position: IT Support Specialist
Location: Denver, CO
Come join a top-tier team who has supported thousands of deals including high-profile transactions with Google, Facebook, and Yahoo! If you are looking to join a growing, entrepreneurial environment in an established company, we want to hear from you. One of the country's fastest growing merger and acquisitions companies is looking to welcome a new IT Support Specialist on their IT Support Team. The IT Support team is responsible for all areas of internal desktop and cloud app support, hardware support, and maintains network infrastructure for our office locations. This team supports an environment of 75% macOS machines and 25% Windows machines. The ideal candidate will support internal clients, understands laptop and mobile device troubleshooting, is eager to learn and grow their skillset, and contribute to new ideas and projects in a diverse, fast-paced, deadline driven environment.
This is a full-time, contract to hire position with a strong possibility of becoming permanent.
Responsibilities:
Provide hardware and software support for both in-person and remote clients with macOS and Windows systems, with the majority being macOS devices
Prioritize, assign, and respond to internal client issues (submitted via ticketing system or in-person); manage tickets through to completion
Perform end-user training on macOS and other company-provided software and hardware
Perform diagnostics to collect information to determine and correct the source of error and isolate performance issues
Test and deploy new software, hardware, procedures, installation, conversion and upgrade activities
Maintain database of all staff inventory, user accounts and logins to facilitate on/off-boarding process
Engage with vendors when necessary to research issues and determine and implement recommended solutions
Maintain inventory levels of equipment to facilitate on-boarding process.
Provision user accounts in cloud apps, VoIP system, cloud faxing, copiers, and secure printing management system
Manage new employee onboarding process from creating accounts to provisioning devices to in-person training and IT orientation on Day 1
Maintain employee backup system as part of Disaster Recovery/Backup Plan
Automate help desk tasks and maintain security profiles via MDM software (JAMF/Intune) for laptops and company smart phones
Follow documented troubleshooting procedures and standards
Contribute ideas and recommendations to and assist in writing IT/Admin and Tech Training documentation
Requirements:
Bachelor's Degree preferred, or equivalent combination of education, training, and experience
Candidate must have a minimum of 1 year experience supporting macOS laptops or desktops in an enterprise environment
Experience supporting computers running macOS (10.14 to current) and Windows 10, cloud-based email and productivity tools (Office 365 & Google G-Suite), and mobile devices running iOS
Proven ability to listen respectfully and communicate effectively with non-technical staff
Computer configuration and application setup experience with equal weight given to Windows and macOS
Experience installing, and troubleshooting network infrastructure and technologies including wired and wireless infrastructure, VoIP, and managed printing
Experience using centralized management/MDM tools for OS configuration and administration
Knowledge of basic printer maintenance tasks such as clearing paper jams and toner replacement
Ability to follow written documentation for tasks and procedures
Physical Demands:
Must be available to work standard business hours, and occasional nights/weekends. Must be able to spend large amounts of time standing or walking around office and between floors
Must be able to work on-site in Denver office majority of time
Must be able to routinely lift 30lbs
This is an exciting position with a mission-driven organization! This position is paying up to $36 per hour , depending on experience.
Why Work with AimHire:
We work with many different clients in many different industries and may be able to consider you for multiple roles at one time!
No fee to you!
Voted one of the best staffing agencies in Denver!
AimHire is an Equal Opportunity/Affirmative Action Employer.
Email Alert for Information Technology Support Specialist jobs in Denver, CO, United States
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