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Longwood University
San Diego, CA, United States
You are viewing a preview of this job. Log in or register to view more details about this job. This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may
Job Source: Longwood UniversityKochurtrummer
San Diego, CA, United States
Business Management Analysts implement and manage different types of projects according to the policies, procedures and goals of an organization. Program specialist's duties typically include overseeing strategic planning, human resource management and budgeting, and t rain personnel when necessary and act as a liaison between managers and subordi
Job Source: KochurtrummerICONMA
San Diego, CA, United States
· Implement Change Orders for completion and accuracy and provides feedback to Change Managers if issues were identified. · Interacts with Change Managers to explain basic PLM and ERP system functionality and workflow. · Manages ERP Product Configuration · Responsible for implementation of Change Orders in the designated PLM
Job Source: ICONMAPenn State University
San Diego, CA, United States
Configuration Management Analyst page is loaded Configuration Management Analyst Apply locations San Diego, CA Penn State University Park time type Full time posted on Posted Yesterday job requisition id REQ_0000054192 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical serv
Job Source: Penn State UniversityMcLaughlin Research Corporation
San Diego, CA, United States
Job Title MANAGEMENT ANALYST II-JH Location San Diego, CA 92136 US (Primary) Job Type / Status Full-Time Education Bachelor's Degree Clearance Level Required Secret Job Description Collect, review, and analyze information in order to make recommendations to the Government. Define the nature and extent of problems. Analyze relevant data,
Job Source: McLaughlin Research CorporationSan Diego State University Research Foundation
San Diego, CA, United States
Overview FUNCTION OF THE UNIT SDSU Division of Research and Innovation is launching a new EPA-funded Center for Community Energy and Environmental Justice (CCEEJ). The purpose of CCEEJ is to empower communities in EPA’s Region 9 by providing critical services and technical assistance to qualified community organizations. These services will
Job Source: San Diego State University Research FoundationODME Solutions LLC
Del Mar, CA, United States
Position Title: Database Management Analyst III Work Status: Full-Time Location: San Diego, CA Clearance: Secret Requisition Number: DMAIII-001SD Summary: [The Database Management Analyst III (DMA) shall function as the NMCI Assistant Contract Technical Representative (ACTR) for PMW 740. The DMA shall enter and track NMCI assets in NMCI Equipment
Job Source: ODME Solutions LLCTalentry LLC
San Diego, CA, United States
Job Description Data Analyst - biotech Direct Hire. 65-80k San Diego, CA Talentry is looking for a Data Specialist who can support data analytic product development while supporting he product development teams across a broad variety of database applications for analytics focused on agricultural data (plants.) The right Data Analyst/Manager wil
Job Source: Talentry LLCCoronado, CA, United States
Description
SAIC is seeking a Change Management Analyst in Coronado CA!
The Change Management Analyst (CMA) tracks and manages assignment, status and completion of IT Change Requests (CRQ) and Incident (INC) tickets supporting Naval Special Warfare commands in Coronado, CA. The CMA reviews submitted CRQs for completeness and proper routing for government approval. Once approved, the CMA ensures assignment to the proper group for fulfillment and periodically follows up with both the customer and the assigned group to ensure timely completion. The CMA works closely with N6 Operations teams, both government and contractor, to ensure any issues impacting completion schedules are addressed in a timely manner.
The Change Management Analyst will work in BMC Remedy, the Change, Incident and Asset Management Tool, to track all Change and Incident records submitted by, and assigned to, members of Naval Special Warfare Command and its Components.
Specific duties:
Monitor and report on NSW Remedy tickets in queues supported throughout the SITEC III contract.
Track status of NSW INC and CRQ tickets against Service Level Agreements, if assigned
Assist with the resolution of INC tickets when assigned
Work closely with the Enterprise Consolidated Service Desk (CSD) to:
ensure tickets the Service Desk cannot resolve are escalated to the correct NSW queues in a timely manner
provide feedback and SOPs to CSD Leads when significant NSW Changes are implemented
Assist Government and Contractor teams by adding/removing personnel from Remedy Assignment queues per approved requests
Make recommendations for service process improvement
Review Customer Feedback Survey reports related to completed Change and Incident tickets
Assist with reopening and reassigning tickets that customers indicate were not fully completed/resolved
Analyze Incident trends and recommend corrective actions
Review Change and Incident queues on a daily basis and recommend resource realignment when needed
Assist with ticket escalation to next Tier level when required
Ensure that Change and Incident management processes are followed
Periodically review tickets to ensure adequate notes for later review and analysis
Provide input to problem management teams during root cause investigations
Qualifications Bachelor's Degree plus minimum of 5 years of experience using the Remedy product and/or using report generation and analysis tools.
US Citizenship and ability to receive and maintain a Top Secret/SCI security clearance.
Must meet DOD IAT Level 2 certification requirements to be able to obtain/maintain an Administrative Account on the network (typically met via a
COMPTIA Security+ (SEC+) cert, but other certs may satisfy requirement). **Note: SITEC II required ITIL v4 and ITIL RCV certs for Change Management
Desired Experience/Skills:
Managing DOD IT requirements & solutions
Managing tasks & priorities
Excellent written and verbal communication skills
Self- motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules
Flexible and willing to work in a rapidly changing environment
Must have valid US passport for travel outside of CONUS
Must fully understand and adhere to DOD Cyber Security Requirements
Target salary range: $125,001 - $135,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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Change Management Analyst jobs in Coronado, CA, United States
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