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Join our team at the Hilton Atlanta Perimeter Center as a Front Office Supervisor! Don't miss out on this amazing opportunity - apply today and take the first step towards a rewarding career with us. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Responsible for assisting the Assistant Front Office Manager in dir
Location
Omni Atlanta Hotel at Centennial Park
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. Th
The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities: Supervise front desk staff and ensur
Job Description
What you will be doing
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff's roles and duties a
Compensation Type Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
Job Source: Candler Hotel Atlanta, Curio Collection by Hilton
Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346
AsDirectorof Rooms you’ll lead the front office to ensure a memorable guest experience is delivered and departmental revenue andprofit goals are met - alwaysfollowing safety and compliance requirements and local policies and procedures.
Key Accountabilities
People
Direct everyday a
**Description:**
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training,
Dr. Jitesh Patel started Advanced with one goal in mind - to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients - and we always put our employees and our patients first.
Come work with a purpose and with colleagues who care about you. Grow to your
Job Source: Advanced Urology
Front Office Supervisor
Atlanta, GA, United States
Join our team at the Hilton Atlanta Perimeter Center as a Front Office Supervisor! Don't miss out on this amazing opportunity - apply today and take the first step towards a rewarding career with us. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Responsible for assisting the Assistant Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the Front Office staff to ensure the highest quality of guest service. • Ensures that all front office associates receive training adequate for the performance of the position. • Provides feedback on a continual basis. • Participated in the training, developing, and disciplining of all front office staff. • Maintains records of absences and tardiness. • Performs all front office duties including check-in, check-out, reservations, etc. • Maintains a high daily average rate (ADR). Answers inquiries pertaining to hotel policies and services. • Ensures that all required reports are completed and submitted in a timely manner. • Ensures guest satisfaction by responding to and resolving guest complaints. • Is aware of direct competition. • Fills in at the front desk and reservations when staffing needs and hotel needs dictate. • Maintains regular contact with the Housekeeping Department to ensure proper room status. • Fills in for the Assistant Front Office Manager in his/her absence. • Must wear the required uniform. • Must maintain a neat, clean, well-groomed appearance. • Ensures that staff is in adherence to uniform/grooming standards at all times. • Ensures that all guests are served. • Notifies the Front Office Manager of guest comments. • Performs other duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • Supervises a total of 10 to 20 employees in the front office department. • Responsible for the direction, coordination, and execution of this unit. • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. • Responsibilities include training employees, planning, assigning, and directing work; rewarding and disciplining employees(under the discretion of the front office manager); addressing complaints, and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Associate's Degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination and experience. In-depth knowledge of Front Office and Reservations System procedures. ONQ experience preferred.
• ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Responsible for assisting the Assistant Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the Front Office staff to ensure the highest quality of guest service. • Ensures that all front office associates receive training adequate for the performance of the position. • Provides feedback on a continual basis. • Participated in the training, developing, and disciplining of all front office staff. • Maintains records of absences and tardiness. • Performs all front office duties including check-in, check-out, reservations, etc. • Maintains a high daily average rate (ADR). Answers inquiries pertaining to hotel policies and services. • Ensures that all required reports are completed and submitted in a timely manner. • Ensures guest satisfaction by responding to and resolving guest complaints. • Is aware of direct competition. • Fills in at the front desk and reservations when staffing needs and hotel needs dictate. • Maintains regular contact with the Housekeeping Department to ensure proper room status. • Fills in for the Assistant Front Office Manager in his/her absence. • Must wear the required uniform. • Must maintain a neat, clean, well-groomed appearance. • Ensures that staff is in adherence to uniform/grooming standards at all times. • Ensures that all guests are served. • Notifies the Front Office Manager of guest comments. • Performs other duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • Supervises a total of 10 to 20 employees in the front office department. • Responsible for the direction, coordination, and execution of this unit. • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. • Responsibilities include training employees, planning, assigning, and directing work; rewarding and disciplining employees(under the discretion of the front office manager); addressing complaints, and resolving problems.