Communications Manager, Infrastructure, AWS Public Relations

Seattle, WA, United States

Description

Since 2006, Amazon Web Services (AWS) has changed the way that organizations acquire and use technology by providing a highly-scalable, cost-effective, and flexible technology solutions in the cloud. AWS is growing rapidly around the world with millions of active customers using the platform every month ranging from startups to Fortune 500 corporations.

AWS is the leading provider of cloud computing services, providing IT infrastructure offerings ranging from on-demand compute capacity to storage, content delivery, and database services, to machine learning, Internet of Things, serverless technologies, and more. The AWS Communications team is at the forefront of shaping communications around the most advanced technologies on the planet and helping customers and AWS Partner Network (APN) Partners maximize the benefits of cloud computing.

Amazon Web Services (AWS) seeks a creative, self-motivated, high-judgment, well-connected and experienced public relations professional to drive communications programs for its growing services portfolio. The Communications Manager is passionate about the opportunities made possible through tech, possesses extensive media relations experience, is an expert at translating technology concepts into broadly digestible stories, has experience with reputational management, and can exercise high-judgment while acting quickly. This role will focus on telling the story of what makes AWS physical infrastructure and technology hardware distinctive, and support new infrastructure launches.

The ideal candidate enjoys diving deep into technology, understanding how it is shaping and redefining the world we live in and engaging top tier business, and technology media. They are motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. In this role, the candidate will have the ability to work alongside a variety of internal teams and also support AWS customers. The candidate must have excellent writing skills, have experience driving proactive campaigns and have a track record of utilizing good judgement in high pressure situations. The candidate must be comfortable working sensitive issues and communicating about issues that can impact AWS’s reputation.

Key job responsibilities

Define, develop, and oversee end-to-end execution of a business-critical communications programs

Ensure factually accurate representation of AWS services in the press

Manage sensitive reputational issues with internal stakeholders and members of the media

Protect sensitive competitive, technical, and business confidential information

Develop and strengthen relationships with key journalists, bloggers, and evaluators in technology trade and business press, along with reporters who cover AWS’s presence in our communities

Regularly interact with senior leadership to influence strategy and negotiate decisions in relation to service issues, announcements, and messaging

Work cross-functionally to plan and execute PR campaigns

Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism

Basic Qualifications

7+ years of recent professional communications or public relations experience

Bachelor's degree in communications, public relations, or a related field

Tech infrastructure and business-to-business technology PR experience required

Current experience managing media relationships with a network of media contacts

Experience with business-critical communications

Preferred Qualifications

An entrepreneurial spirit, including ability to work independently and autonomously

Proven experience with business-critical communications and issues management

A track record of successfully representing high-profile enterprise Information Technology products or technology companies

Outstanding attention to detail, understanding of technology and the efficiency of cloud computing, and ability to communicate complex topics effectively

Experience working with and understanding public policy and energy issues, and partnering with third-party organizations

Thrives in a collaborative environment and is willing to roll up their sleeves to get the job done

Creativity and bias for action

Good judgment and the ability to respond quickly, yet thoughtfully, to urgent PR matters

A knack for diplomacy and the confidence to engage and build consensus with functional leaders at all levels

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,000/year in our lowest geographic market up to $188,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.