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U-Haul
Utica, NY, United States
Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's excep
Job Source: U-HaulFamily Dollar
Utica, NY, United States
Family Dollar - 1711 GENESEE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mer
Job Source: Family DollarPLANNED PARENTHOOD ACTION FUND INC
Utica, NY, United States
**Customer Service Representative** Utica, NY / Clinical Clinical Services - Health Center Based / Full Time When you join PPGNY as a Customer Service Representative, you will be the primary point of contact for patients via telephone and set the stage for a positive and supportive experience with our organization. You will foster a positive work e
Job Source: PLANNED PARENTHOOD ACTION FUND INCSam's Club
Utica, NY, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Barneveld, NY, United States
Family Dollar - 8190 STATE ROUTE 12 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and
Job Source: Family DollarFamily Dollar
Rome, NY, United States
Family Dollar - 1750 BLACK RIVER BLVD N [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store
Job Source: Family DollarFamily Dollar
Camden, NY, United States
Family Dollar - 4 PRESTON HILL RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m
Job Source: Family DollarCommunity Bank System
Utica, NY, United States
Overview: Benefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. We support 4,200 retirement plans, $115 billion in trust assets, $1.3 trillion in fund administration, and m
Job Source: Community Bank SystemRome, NY, United States
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.
Is the customer #1 with you?
Do you have an outstanding smile?
Are you a positive, up-beat person?
Do you provide personalized service that creates customer loyalty?
Can you sense what another person wants and needs before they ask?
Do you always live up to your commitments?
Do you like a fast-paced work environment?
Are you excited to provide a level of customer service unrivaled by the competition?
The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department.
Requirements
Responsibilities and Duties
Greet customers in a friendly, professional manner
Provide concierge services to pilots and customers including making reservations as required
Invoicing for services rendered to customers and pilots
Record customer preferences in Million Air CSI system
Proactive preparation for all incoming aircraft
Provides timely feedback to the company regarding service failures or customer concerns
Partner with line service team to meet and exceed customer's service expectations
Keep hospitality bar stocked with snacks and beverages
Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies Customer focus- naturally outgoing/extroverted
Communicate with customers and employees in person, on phone, and through radio communications
Strong computer skills including Microsoft office products and point of sale programs
Basic mathematical knowledge
Must be able to operate a motor vehicle and be insurable by Company insurance policy
Bi-lingual preferred
Reporting Relationship
This position reports to the Customer Service Manager
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 25 pounds
Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers
Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Position Type and Expected Hours of Work
This is a non-exempt position.
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications Customer service experience preferably in the service industry
High School Diploma or equivalent
Entry level position
Ability to work evenings weekends, and holidays
Zero tolerance drug free employer includes pre-employment and random screening
Benefits
Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Pay
$20.00 per hr.
Email Alert for Customer Service Representative jobs in Rome, NY, United States
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