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DiVentures
Colorado Springs, CO, United States
Customer Experience Specialist Role Profile At Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it! The Customer Experience Specialist contributes to our mission by creating positive experiences for our customers, sharing product knowledge, providing gear and class recommendations, and fac
Job Source: DiVenturesDiventures
Colorado Springs
Job Description Job Description Customer Experience Specialist Role Profile At Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it! The Customer Experience Specialist contributes to our mission by creating positive experiences for our customers, sharing product knowledge, providing gear
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Balfour Beatty Investments - North America Balfour Beatty Investments - North America Customer Experience Specialist #J-18808-Ljbffr
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Colorado Springs, CO, United States
Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work place where you can refine your skills.At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face an
Job Source: FedexColorado Springs, CO, United States
Customer Experience Specialist
Role Profile
At Diventures, where safety is our number one priority and fun is our number one goal, we use our passion, and the power of water, to impact lives and change the world...and have fun doing it!
The Customer Experience Specialist contributes to the success of Diventures by consistently building positive experiences and lasting relationships with our customers through high-touch, high-communication, personalized customer service. As the first point of contact for the customer, the Customer Experience Specialist is the 'face of the company' and takes personal ownership of each customer's experience. With friendliness, professionalism, integrity, a great sense of urgency and care, the Customer Experience Specialist defines each Diventures customer's experience by demonstrating genuine interest and a sincere desire to know and understand each customer's unique needs and aspirations; making product and service recommendations that best serve the customer's interests.
Because everything communicates, the Customer Experience Specialist further demonstrates ownership of the customer experience by positively maintaining a world-class service environment defined as welcoming, clean, and organized with exceptional visual presentation of products, ensuring that the customer's first and lasting impressions are of a facility and team like no other. Proactively engaging customers in-person, on the phone, and through email with authentic enthusiasm, the Customer Experience Specialist shares the Diventures experience by smiling, greeting, actively listening, effectively sharing product and service offerings in swim, SCUBA, service and travel and effectively resolving customer problems quickly and completely.
Key Attributes of the Successful Diventures Customer Relationship Specialist
Outgoing
Displays Urgency for the Customer
Engaging
Friendly
Positive
Attention to Detail
Problem Solver
Initiative
Courteous
Cool Under Stress
Professional Presentation
Fun
Displays Urgency for the Customer
Resilient
Clear Communicator
Empathetic
Positive
Learner
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Customer Experience Specialist (Retail Associate) jobs in Colorado Springs, CO, United States
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