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Fedcap Rehabilitation Services
Bronx, NY, United States
Position Summary: Retention Specialist is responsible for identifying, developing, and maintaining a job retention system. This position will be required to work collaboratively with Case Manager, Job Developer, participants, and other relevant staff to ensure participants are actively employed. Essential Job Functions: Provide group or individu
Job Source: Fedcap Rehabilitation ServicesBronxWorks
Bronx, NY, United States
Bronx Works helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with digni
Job Source: BronxWorksBuffalo Biodiesel, Inc.
, NY, United States
Buffalo Biodiesel is in growth mode and currently seeking a Retention Specialist to join our fast-growing team! Who We Are: Buffalo Biodiesel Inc. has been in business since 2005. We are a growing company that collects and recycles used cooking oil. With over 18 years in business, we collect and process used cooking oil for the production of Biodi
Job Source: Buffalo Biodiesel, Inc.Fedcap
New York, NY, United States
2432 Grand Concourse, Bronx, NY, 10458, US Posting Date 01/05/2023, 07:30PM Degree Level Bachelor's Degree Job Schedule Full time Job Shift Day Job Description Position Summary: Retention Specialist is responsible for identifying, developing, and maintaining a job retention system. This position will be required to work collaboratively w
Job Source: FedcapBEPC Incorporated
Newark, NJ, United States
BEPC is looking for a Retention Marketing Specialist in Newark, NJ to join our fast-growing team of consultants! W2 Contract: 8 months with opportunities for extensions based on business needs and performance. **Hybrid Position in Newark, NJ** Pay Range: $34.38-60.14/hr. plus we offer Medical, Dental, Vision and Life Insurance benefits! Job Summ
Job Source: BEPC IncorporatedTrinity Solar Careers
Jersey City, NJ, United States
Job Details Job Location Wall NJ Corporate Office - Wall, NJ Salary Range $18.00 - $22.00 Hourly Job Category Sales Description "You've worked for the rest...now work for the best!" Trinity Solar...recognized by NJ Biz as one of the top private companies. Trinity Solar...recognized as a top Solar Contractor by Solar World. Position Summary:
Job Source: Trinity Solar CareersSaint Peter's University
Jersey City, NJ, United States
Posting Details Position Information Job Title Retention Data Specialist Campus Jersey City Campus Department Academic Affairs Full Time, Part Time, Adjunct Full Time Job Description About Saint Peter's University Saint Peter's is one of 27 Jesuit colleges and universities in the United States. Established in 1872, the University blends a u
Job Source: Saint Peter's UniversitySynergy Interactive
Newark, NJ, United States
Background: As a growth marketer, this role focuses on enhancing the customer lifecycle experience by driving retention initiatives. Reporting to the Director of Retention, you'll conceptualize, execute, and automate marketing campaigns across various stages of the customer journey, spanning our apps and website. Responsibilities: Campaign Strategy
Job Source: Synergy Interactive, , United States
Medical Guardian is seeking enthusiastic and compassionate retention specialists who will thrive in our culture of growth and development with a passion for genuinely helping our customers to live a life without limits. We are looking for candidates who are goal driven, coachable, altruistic, and excellent voice communicators to join our team of more than 350 employees. All calls, as well as our comprehensive paid sales training program, are completed in the comfort of your own home using laptops and headsets that we provide.
Hours/schedule:
Monday through Friday from 11:30-8pm EST with a weekend rotation.
Residency Requirement:
All applicants are required to have permanent residency in one of the following states:
AZ, NV, DE, FL, GA, KY, MA, MD, MI, NJ, NY, OH, PA, SC, ID, IL, NC, CO, WV, and TX only
Key Duties and Responsibilities:
Handle inbound and outbound calls every day with urgency, care and expertise.
Empathize with clients, helping them resolve outstanding issues and renegotiates the terms of their agreement as a critical part of successful performance.
Works to retain existing customer base by using active listening empathy and assuming ownership through inbound emails, phone calls and handle relevant issues to prevent voluntary disconnect requests.
Execute, monitor, and coordinate repricing for designated customers in the existing customer base.
Communicate clearly in both oral and written form.
Identify and assess customers' needs to achieve satisfaction Make independent decisions to resolve customer issues and concerns with strong problem solving; Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Demonstrated ability to consistently achieve sales targets.
Excellent time management skills.
Ability to handle multiple tasks with strong attention to detail.
Requirements
A passion for generating sales with a proven call center experience.
Utilize rapport building to best meet the needs of the customer in the most sincere and ethical manner.
Display a competitive spirit to meet and exceed company wide and personal sales goals.
Satisfactorily complete background / employment history investigation and drug screening.
Computer proficient with the ability to multi-task.
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation & Public Holidays)
Short Term & Long Term Disability
Retirement Plan (401k)
Email Alert for Retention Specialist jobs in , , United States
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