ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Cross Resource Group
San Antonio, TX, United States
Description: Title: Patient Services Coordinator Shift Hours: M-F 8am-5pm; 1 hr lunch This position is Remote Interviews via WebEx preferred Patient Service Coordinator works in a collaborative role with all members of the professional health care team and with community service agencies to coordinate care for members to improve health outcomes. A
Job Source: Cross Resource GroupHearingLife
San Antonio, TX, United States
Patient Care Coordinator Job Locations US-TX-San Antonio Job System ID 2024-21399 # of Openings 1 Overview Who WE Are: HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare builton a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care
Job Source: HearingLifeCulebra Dental
San Antonio, TX, United States
Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangement
Job Source: Culebra DentalPhysicians Hearing Network
San Antonio, TX, United States
Physicians Hearing Network is the largest, fastest-growing provider of hearing healthcare, exclusive to physicians. We are headquartered in San Antonio, Texas, and seeking a full-time Patient Care Coordinator/Customer Service Representative to add to our corporate team. This position will: Answer incoming calls and patient calls Schedule and confir
Job Source: Physicians Hearing NetworkPhysicians Hearing Network
San Antonio
Job Description Job Description Physicians Hearing Network is the largest, fastest-growing provider of hearing healthcare, exclusive to physicians. We are headquartered in San Antonio, Texas, and seeking a full-time Patient Care Coordinator/Customer Service Representative to add to our corporate team. This position will: Answer incoming calls a
Job Source: Physicians Hearing NetworkMonarch Dental
San Antonio
Overview: As the first point of contact with our patients, you'll be an important member of the office. You'll help our patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours): Monday - Friday, Sa
Job Source: Monarch DentalAEG
San Antonio, TX, United States
About the Job Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Duties and Responsibilities Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and respo
Job Source: AEGHanger
San Antonio, TX, United States
Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care c
Job Source: HangerSan Antonio, TX, United States
General Summary: The Patient Retention Coordinator will be responsible for increasing patient loyalty and enhancing overall patient retention efforts with a focus on reducing patient disenrollment's. These efforts will include calling patients who have disenrolled to determine reasons for their departure, as well as retention efforts to bring them back to Gonzaba Medical Group (GMG). This role will also identify negative disenrollment trends and report them to leadership for resolution. The Patient Retention Coordinator will work collaboratively across departments to carry out the patient retention strategy and resolve all service issue complaints.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
Bilingual (English/ Spanish) fluency preferred.
Supports other departments, initiatives, and projects across the organization by supplying any needed patient disenrollment data.
Identify opportunities to optimize company systems and processes that will enhance retention efforts and/or patient satisfaction.
Will work collaboratively across departments to carry out the patient retention strategy and resolve all service issue complaints.
Participates in select committees and workgroups as needed to report on disenrollment data and trends.
Comprehensive knowledge of healthcare regulations, HIPAA compliance, and patient data confidentiality.
Participates in educational programs as needed.
Other duties as assigned.
Commitment to maintaining patient confidentiality and adhering to HIPAA guidelines.
Essential Job Responsibilities: Contact all patients who disenroll from a Managed Care plan to collect feedback and identify key reasons that contributed to their departure from GMG.
Retain current patients, as well as “save” patients who have disenrolled from GMG’s managed care plans, utilizing effective communication strategies outlining GMG’s unique model of care.
Log reasons, issues, complaints related to patient disenrollment's in Salesforce, a Customer Relationship Management (CRM) database.
Regularly review patient feedback to identify opportunities that can positively impact the patient experience while also building patient loyalty and trust.
Verify patient insurance eligibility using online insurance provider portals and other online verification systems.
Send disenrollment notification letters to all patients who cannot be contacted through standard outreach methods.
Education and Training: Minimum high school education or equivalent required. Bachelor’s degree in healthcare administration, a related field, or equivalent work experience preferred.
Experience: 1+ year experience in patient retention, customer relations, or a related role within the healthcare industry, preferably in a managed care setting.
Other Requirements: Computer Skills : Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Work Environment: Depending upon the area assigned, maybe 100% clinical setting, office setting in a clinical environment, or outdoors. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 10 lbs. Close vision and ability to adjust focus. Must be able to work efficiently under moderate pressure or time constraints.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to our culture and core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.
Patient Retention Coordinator jobs in San Antonio, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.