Sr Manager, Strategic Accounts, Creative Services

San Diego, CA, United States

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

Meet The Team

As part of the in-house creative leadership team, the Senior Manager of Strategic Accounts will supervise and lead strategic account management as well as project management, to ensure marketing deliverables are executed on strategy, on budget, and on time. This will involve close partnership with the internal creatives, marketing operations, and marketing managers on key initiatives for the Product & Channel Marketing (PCM) Team as part of the Commercial Organization. They bring success to the team through effective relationship management, and value creation by leveraging the full capability of the Creative Services team overall. They work closely with the other product marketing teams (Consumer, Healthcare Provider, Channel, Partners) in delivering and exceeding expectations for creative execution performed by the in-house creative team.

Where You Come In

You will be responsible for creative timelines and tasks for work assigned to the Dexcom creative team for a variety of campaigns and launch deliverables.

You will supervise Strategic Account Managers to demonstrate accountability for team performance and efficiency, keeping career opportunities and growth top of mind.

You will manage the overall relationship and day-to-day with internal Product & Channel Marketing partners.

You will manage expectations, objectives, timelines and – negotiate dates and scopes of work as needed.

You will successfully collaborate with various team members across Dexcom Global Marketing teams, external agencies, and third-party vendors to execute work.

You will assess and streamline creative project workflows, ensuring that each step of the process, from initiation to final execution, is efficient and effective. This involves optimizing internal resource allocation, reducing bottlenecks, and eliminating unnecessary steps to expedite delivery.

You will collaborate closely with the Creative Director and Marketing Operations Manager to plan and forecast budgetary requirements to optimize resource allocation for creative projects.

What Makes You Successful

You have experience within an advertising agency or in-house creative team.

You bring a wealth of preferably consumer and healthcare provider experience to the team.

You have demonstrated success with commercializing products, preferably in medical device or pharmaceuticals.

You have the ability to effectively lead client business while supporting direct reports to do the same, continually shifting focus to meet ever-changing demands across the marketing business.

You will lead the project definition and design phases including creative brief development and kick off, creative concepting and reviews, feedback and revisions, pre-production, reporting, and debriefs.

You will lead projects and teams, gaining and sustaining trust by delivering timely, quality results and making strategic recommendations along the project lifecycle.

You will maintain deep knowledge of our internal partners, products, and the industry, including trends, market research, and issues that may impact strategy, competitive landscape, and stakeholders.

You have demonstrated success using current project and resource management tools (such as workflow software, resource planning, project dashboards, etc.).

What You’ll Get

A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .

A full and comprehensive benefits program.

Growth opportunities on a global scale.

Access to career development through in-house learning programs and/or qualified tuition reimbursement.

An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required

5-15%

Experience And Education Requirements

Typically requires a Bachelor's degree with 13+ years of industry experience.

5-8 years of previous people management experience.

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [email protected].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].

View the OFCCP's Pay Transparency Non Discrimination Provision at this link .

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://transparency-in-coverage.uhc.com/.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary

$128,600.00 - $214,400.00

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