Quality Assurance Manager

Gardena, CA, United States

*We are only accepting resumes directly from applicants -- please do not solicit services to any Vanitas/CW Employee

Job Title: Quality Assurance Manager

Job Category: Non-Exempt

Department/Group: Quality

Location: Production

Travel Required: Yes

Reporting to: Quality Director

Position Type: Manager

Roles and Responsibilities:

The Quality Assurance Manager is responsible for the performance of inspection conducted by the Production Quality team, which includes inspecting incoming materials and components, checking and sampling procedures on finished goods during its assembly process in filling and packaging operations. The Quality Assurance Manager primarily supervises and coordinates the daily activities of workers engaged in Production Quality operations within their shift through Quality Supervisor(s). They have delegated regular tasks of Quality Control operations to ensure proper adherence and documentation to filling and packaging instructions. The work involves careful inspections and the enforcement of quality standards across Vanitas Manufacturers Inc. products. Other essential roles and responsibilities for this position include working with key personnel in other departments within the organization on quality assurance issues, customer complaints and Out-of-Specification (OOS) Investigations. The Quality Assurance Manager is responsible for ensuring compliance of regulatory requirements for the personal care and cosmetic industry, customer requirements, safety, company policies, procedures, specifications, product quality and continuous quality improvement process to meet higher quality standards and achieve customer expectations.

Duties:

1. Follow SOPs, safety protocols, and GMPs.

2. Assist in the development, implementation, and sustainability of quality procedures and standards to ensure the consistent production of high-quality products.

3. Develop and maintain documentation of quality procedures, inspection reports, and quality records.

4. Establish and enable department goals, strategies and KPIs.

5. Oversee inspection activities and in-process inspection for finished goods throughout production (filling and packaging) cycle.

6. Review Production documentation such as Packaging Control Forms (PCFs).

7. Review cleaning and sanitization logbooks.

8. Verify and validate cleaning and sanitization procedures.

9. Monitor regular inspections and tests on finished goods to ensure compliance with specifications and quality standards.

10. Fundamental knowledge of equipment and various other quality management techniques.

11. Identify and resolve quality-related issues, including product defects, non-conformities, and deviations from standards.

12. Suggest process improvements and bring up any issues that may have been encountered in filling and packaging operations.

13. Collaborate with cross-functional teams, including Production, Engineering, Warehousing, and Supply Chain, to address quality concerns and implement corrective actions.

14. Train and mentor quality control technicians on quality control procedures, techniques, and tools.

15. Assist with quality investigations.

16. Execute Change Controls.

17. Maintain supply inventory.

18. Comply with Retain Management Program per QMS and manage daily product retains.

19. Maintain cleanliness and follow good housekeeping practices in the work area.

20. Assist in all necessary documentation and recordkeeping functions.

Qualifications and Education Requirements:

• 5+ years of quality assurance experience, preferably within a manufacturing industry.

• Effective communication, observation, organization, and prioritization skills.

• In-depth knowledge of quality control procedures.

• Good technical and IT skills.

Behavioral Characteristics:

• The Quality Assurance Manager must provide leadership to all subordinates by setting expectations and defining goals for the department by setting KPIs.

• Develop personnel through coaching while creating a positive environment to allow for ownership within the department.

• Address outages and provide solutions.

• Apply logic and attention to detail.

• Effective communication skills.

• Work with integrity.

• Conceives, develops ideas to improve existing process and throughput, communicates, and sells solutions to direct superior(s) clearly and concisely.

• Provides status updates on critical projects and tasks.

• Challenges and inspires team to meet new challenges.

• Interpersonal skills dealing with all levels of an organization.

Preferred Skills:

• Good oral and written communication (English) skills, ability to read and interpret specifications and blueprints.

• Ability to use standard measuring equipment, basic math calculations.

• Ability to see the color.

• Basic knowledge of MS-Office suite (Excel, Word, PowerPoint, Adobe, Outlook).

• Ability to lift, stand or walk constantly all shift as needed.

• Ability to work independently handling large volumes of work and changing priorities as needed.

• Ability to work in a fast-paced deadline-driven environment.

• Demonstrated leadership ability in a management position.

• Demonstrated interpersonal skills and positive team building attitude.

Work Environment:

The Quality Assurance Manager is designated to work primarily in the Production area of operations. The work environment can be fast paced, with constant changes and interruptions. The work requires sufficient hand, arm, and finger dexterity to operate computer keyboard and office equipment. Production operations require dexterity and care to perform studies as required. Additionally, the work will require walking, climbing stairs, bending and occasional lifting of material up to fifty (50) pounds. The performance of this position will present exposure to an industrial environment and requires support and compliance with the published Company PPE policy including but not limited to the use of personal protective equipment such as safety glasses, appropriate attire, safety shoes, etc. It may also involve exposure to hot and cold temperatures, noise, limited dust, and chemicals and require adherence to safety regulations operations. The Quality Assurance Manager may need to work long hours to meet deadlines and resolve issues.

Additional Notes:

Must be able to provide documentation of being legally authorized to work in the United States on a full-time basis and not in need of now, or in the future, sponsorship for employment visa status.

Vanitas Manufacturers Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.

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