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Peachtree Hospitality Management
San Jose, CA, United States
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and an
Job Source: Peachtree Hospitality ManagementMarriott
Milpitas, CA, United States
Additional Information Pay: $24.95/hour Job Number 24073571 Job Category Finance & Accounting Location TownePlace Suites Milpitas Silicon Valley, 1428 Falcon Drive, Milpitas, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Check figures, postings, and documents fo
Job Source: MarriottExcel Hotel Group
Morgan Hill, CA, United States
Job Summary Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Responsibilities Welcomes guests in
Job Source: Excel Hotel GroupMaple Tree Inn, Hogan Hospitality
Sunnyvale, CA, United States
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Maple Tree Inn is seeking a night auditor/part-time guest service agent to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds l
Job Source: Maple Tree Inn, Hogan HospitalityLarkspur Landing Campbell
Campbell, CA, United States
Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Potential Career Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Essential Job Functions Perform bo
Job Source: Larkspur Landing CampbellMarriott International Inc
Milpitas, CA, United States
Additional Information Pay: $24.95/hour Job Number 24073571 Job Category Finance & Accounting Location TownePlace Suites Milpitas Silicon Valley, 1428 Falcon Drive, Milpitas, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Check figures, postings, and d
Job Source: Marriott International IncSheraton San Jose
Milpitas, CA, United States
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
Job Source: Sheraton San JoseMarriott International Inc
Santa Clara, CA, United States
Additional Information Pay: $24.95/hour Job Number 24073571 Job Category Finance & Accounting Location TownePlace Suites Milpitas Silicon Valley, 1428 Falcon Drive, Milpitas, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Check figures, postings, and d
Job Source: Marriott International IncSan Jose, CA, United States
Compensation Type Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Residence Inn San Jose
2761 South BascomSan Jose, CA 95008
Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be willing to cross train in other accounting or hotel-related areas.
Must be able to prioritize job functions in order to meet deadlines.
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Input and update financial information into corporate communications network.
Perform daily, weekly, monthly and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Respond to governmental inquiries upon receipt.
Handle guest requests
Pay range: $19.50 to $20.50
Qualifications
High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Guest Service Experience preferred.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Late/Overnight shift
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Night Auditor jobs in San Jose, CA, United States
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