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Customer Connections Hub EQS Planner Scheduling

Charlotte, NC, United States

Requisition ID: 192781

Posting Locations: Charlotte

Click here to view a Day in the Life of our Teammates!

Our Secret Ingredient is our Teammates.

We offer great rewards , competitive pay , career advancement and growth opportunities .

Full Time Teammates are also eligible for:

Paid Training

Paid Time Off plus paid holidays

401(k) with Company matching on a dollar-for-dollar basis

Employee Stock Purchase Plan (ESPP)

Group Health Insurance - Medical, Dental, Vision & Disability

Basic and Supplemental Life Insurance

Refresh and Grow your Career with Us!

Job Overview

The Customer Connections Hub Equipment Services Planner Schedulingis responsible for coordinating, planning, and scheduling all work associated with the installation, movement, and removal of equipment. This position acts as a key contact to customers to assure quality work and service is attained by working cross-functionally to achieve successful completion of work.

Duties & Responsibilities

Develops plans to manage all scheduled service work requests to achieve maximum productivity and customer satisfaction

Schedules the reset team to locate equipment and schedule resources using Sharepoint

Communicates with customers, equipment services team members, and other cross-functional partners to ensure alignment on the timing of scheduled work

Reviews inventory levels to assure equipment is on hand when needed

Follows up with Corporate Equipment Manager on necessary items as required

Performs limited warehouse and administrative duties and other duties as assigned on an as-needed basis

Knowledge, Skills, & Abilities

Organizational, prioritization, and decision-making skills

Time management abilities

Proficient computer skills

Intermediate level with Microsoft Office Suite

Customer Service experience

Customer relations and phone etiquette experience (in a call center environment preferred)

Work independently and within a team environment(with minimal supervision)

Self-motivated

Collaboration with others to accomplish tasks

Sales lead generation experience (preferred)

General office environment within a warehouse setting

Occasional lifting, walking, bending

Considerable time spent sitting in front of a computer and on the telephone

Minimum Qualifications

High school diploma or GED

Knowledge acquired through up to 12 months of work experience

Work Environment

Office environment

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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