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Acadian Ambulance Service
San Antonio, TX, United States
Acadian Companies JOB DESCRIPTION Job Title: Dispatcher Alternate Job Title(s): Emergency Medical Dispatcher; Paramedic Division/ Department: Acadian Ambulance Service Status: Hourly-Non-Exempt Performance Appraisal Type : Professional JOB SUMMARY: Receive and dispatch emergency and non-emergency requests for ground and air ambulance respo
Job Source: Acadian Ambulance ServiceUniTek USA LLC
San Antonio, TX, United States
Job Description CI Services, LLC is rapidly growing as we expand our field operations and support teams to keep up with market demand. We would love for you to join our team! We offer our employees Medical benefits, a 401k plan with a company match, paid time off including 6 company holidays, and much more. Use the latest in vehicles, machinery, a
Job Source: UniTek USA LLCPel-State Services
San Antonio, TX, United States
PEL-STATE SERVICES IS LOOKING TO ADD A DISPATCHER TO OUR GROWING TEAM IN SAN ANTONIO! THIS IS A GREAT OPPORTUNITY FOR AN EXPERIENCED DISPATCHER TO JOIN A LEADER IN THE FUEL DISTRIBUTION INDUSTRY. The dispatcher is responsible for the coordination of drivers, trucks, and containers to maximize productivity and ensure prompt, courteous, and efficien
Job Source: Pel-State ServicesNRG
San Antonio, TX, United States
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. At Airtron, an NRG owned company, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers,
Job Source: NRGKanaan Communications, LLC
Selma, TX, United States
Overview and Essential Functions A successful Dispatcher shall communicate with field workers, customers, and homeowners, providing information necessary to complete the field work. This includes but is not limited to providing support with troubleshooting, providing “as-builds”, directions to a location, and plant fiber information. The Dispatch
Job Source: Kanaan Communications, LLCErvin Cable
San Antonio, TX, United States
Overview and Essential Functions Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for a Dispatcher to join our team and help connect America. Dispatchers provide comprehensive administrative duties in support of the company's Dispatch function What you’ll do… You will perform tasks and
Job Source: Ervin CableSeaWorld Parks & Entertainment
San Antonio, TX, United States
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to bec
Job Source: SeaWorld Parks & EntertainmentSunbelt Rentals
Selma, TX, United States
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a frien
Job Source: Sunbelt RentalsSan Antonio
Job Description Job Description PEL-STATE SERVICES IS LOOKING TO ADD A DISPATCHER TO OUR GROWING TEAM IN SAN ANTONIO! THIS IS A GREAT OPPORTUNITY FOR AN EXPERIENCED DISPATCHER TO JOIN A LEADER IN THE FUEL DISTRIBUTION INDUSTRY.
The dispatcher is responsible for the coordination of drivers, trucks, and containers to maximize productivity and ensure prompt, courteous, and efficient service to all customers. We are looking for someone with great phone skills, good communication skills, and fantastic customer service. The dispatcher must have the ability to multi-task and problem solve.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.
Dispatch drivers to calls as they are received, using information on customer needs, drivers locations and loads, and daily factors to balance cost and speed of response.
Coordinate and manage the most efficient loads while implementing programs to manage cost.
Handle field incoming calls and emails from customer service and sales departments; manage request for pick-up or container delivery and ensuring adequate service response.
Initiate outbound calls to customers while drivers are on-site/location, resolve pick-up and other issues.
Troubleshoot and resolve potential delivery and pick-up problems before they result in service issues.
Ensure same-day service on missed pick-ups by coordinating Driver movement in the field.
Record and document information from Drivers and distribute to the appropriate departments.
Communicate with maintenance shop personnel and serve as an emergency point of contact for issues.
Ensure drivers maintain compliance with DOT regulations and support customer requirements.
Serve as a reliable point of contact to drivers and management.
Monitor daily driving logs to ensure DOT compliance
Develop daily plans to balance driver health and safety with customer requirements.
Attend company training and meetings.
Any and all other duties as assigned.
EDUCATION AND EXPERIENCE:
High School Diploma or GED.
Fluency in English and Spanish is preferred.
Familiar with DOT and OSHA compliance regulations.
Good customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness.
Dispatch experience with multiple drivers.
Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner.
Good follow through ability; adheres to work schedule and follows through on challenges as they arise.
Ability to adhere to Company policies and rules set forth; promotes the Companys safety standards; does not take inappropriate risks.
Good written, verbal communication and collaborative skills.
Good problem solving/analytical skills.
Ability to pay attention to detail
Ability to adapt and multitask in a changing environment.
Ability to assess and adapt processes to increase proficiency.
Ability to work well with others.
Strong organizational skills.
Able to work independently with little supervision.
Requires both inside and outside work environments.
Ability to multi-task in a fast-paced environment.
WORK ENVIRONMENT:
While you will be working in doors in a terminal atmosphere, you will be exposed to a physical environment, which involves dirt, odors, noise or similar elements most of the workday.
YOU MUST WORK A SCHEDULE THAT SUPPORTS A 24 HOUR A DAY TERMINAL, INCLUDING NIGHTS, WEEKENDS AND HOLIDAYS AS WELL AS LONG AND/OR IRREGULAR HOURS.
BENEFITS:
Each eligible employee receives a competitive total compensation package including Medical, Dental, and Vision. As well as a viable 401k Savings Plan and Company sponsored Life and ADD Insurance. Our employees also receive Paid Vacation, Holidays, and Paid Time Off.
FLSA STATUS:
This position is considered an exempt position and is not eligible for over time.
PEL-STATE SERVICES IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER AND ADMINISTERS ALL PERSONNEL PRACTICES WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, AGE, NATIONAL ORIGIN, DISABILITY, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, VETERAN STATUS, GENETICS OR ANY OTHER CATEGORY PROTECTED UNDER APPLICABLE LAW.
Dispatcher jobs in San Antonio
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