Digital Reporting Coordinator

Digital Reporting Coordinator

Fully Remote Atlanta Corporate - Atlanta, GA 30344

Are you an organized, detail-driven professional who thrives on keeping people, records, and processes on track?

Join Esquire as a Coordinator, Digital Reporting a vital role where you'll keep our Digital Reporting team's onboarding, equipment, credentials, and records running smoothly.

Why Choose Esquire?

Esquire is a leader in legal support services, known for innovation, professionalism, and delivering exceptional quality. As part of our team, you'll receive comprehensive training, competitive benefits, and the opportunity to work with cutting-edge technology. At Esquire, we are focused on Getting it Right for our clients, our partners, and our employees. We understand that the client experience begins with us, and we're committed to empowering our employees to continually innovate our services to earn clients for life.

About the Role

As the Coordinator, Digital Reporting, you'll carry the administrative and operational load for the Digital Reporting team so that Area Digital Reporter Managers (ADRMs) can focus on coaching, quality, and performance management. You'll keep Digital Reporter records, systems, credentials, equipment, and communications accurate, current, and aligned with Esquire's standards and best practices.

Key Responsibilities

• Coordinate onboarding and account setup for new Digital Reporters, including SPP, Box, and eLitigate.com access, onboarding plans, and welcome communications
• Complete vendor setup tasks, collect signatures, and maintain accurate vendor and ZIP code records
• Order, track, receive, and ship equipment and supplies, and maintain inventory counts and reorder points
• Support Academy enrollment and apprenticeship tracking, including activity reports, Confluence acknowledgments, and daily RV availability updates
• Coordinate AAERT membership, notary applications, and certification renewals, sending reminders ahead of expiration
• Pull, reconcile, and distribute onboarding and performance reports, and log and escalate returned jobs and system errors
• Respond to Digital Reporter and ADRM inquiries and maintain audit-ready onboarding, equipment, and credentialing documentation

What You'll Need

• Excellent interpersonal, written, and verbal communication skills, with strong organizational skills and the ability to multi-task, shift priorities, and manage a high volume of administrative requests
• Minimum of one year of administrative, operations, or vendor coordination experience required, three years preferred; legal services industry experience is a plus
• Working knowledge of Microsoft Excel, Word, and Outlook, and the ability to learn platforms such as NetSuite, Box, Confluence, Canvas, SPP, and DOMO
• High school diploma or equivalent required; some college experience or a college degree preferred
• Detail-oriented and service-minded, with the ability to work under pressure and take direction from more than one supervisor
• Knowledge of court procedures, legal documents, and legal terminology is preferred

What Success Looks Like

• Timely, accurate onboarding tasks and vendor record updates
• On-time tracking and completion of certification, notary, and AAERT membership renewals
• Fast, reliable response to ADRM and Digital Reporter requests, with equipment and supplies fulfilled accurately and on time

Work Environment

This is a remote position performed from a dedicated home workspace with reliable internet connectivity. You'll spend much of your day at a computer, with occasional lifting and moving of equipment (up to 30 pounds) and periodic onsite presence as needed. You'll thrive in a fast-paced environment where organization, accuracy, and adaptability are key.

Ready to keep our Digital Reporting team running smoothly? Apply now and bring your organizational expertise to Esquire!

We offer a comprehensive benefits package including:

• Insurance: Medical, dental, vision, short & long term disability insurance, basic life & supplemental insurance for employees and their dependents
• Retirement: Eligibility to enroll in the company's 401(k) plan with match contribution
• Paid Time Off: Employees receive two weeks of vacation leave per year (80 hours annually)
• Holidays: 10 paid holidays per year and 2 paid "floating" holidays per year
• Sick Leave: 5 paid sick days per year
• Tuition Reimbursement: Financial assistance to support your career development

Don't meet every single requirement?

We're committed to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly, we still encourage you to applyyou may be just the right person for this or other opportunities.

Equal Opportunity & Accommodations: Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request reasonable accommodation. You can submit your request to [email protected].