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Verkada
San Mateo, CA, United States
Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines - video security cameras, access control, environmental sensors, alarms, workplace and intercoms - integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkad
Job Source: VerkadaTecton Corporation
San Francisco, CA, United States
At Tecton, we solve the complex data problem in production machine learning. Tecton's feature platform makes it simple to activate data for smarter models and predictions. Tecton abstracts away the complex engineering to speed up innovation. Tecton's founders developed the first Feature Store when they created Uber's Michelangelo ML platform, and
Job Source: Tecton CorporationTecton Corporation
San Francisco, CA, United States
At Tecton, we solve the complex data problem in production machine learning. Tecton's feature platform makes it simple to activate data for smarter models and predictions. Tecton abstracts away the complex engineering to speed up innovation. Tecton's founders developed the first Feature Store when they created Uber's Michelangelo ML platform, and
Job Source: Tecton CorporationVerkada
San Mateo, CA, United States
Responsibilities: Lead the engineering team to be directly responsible for building and maintaining tools that support and enhance the productivity of the engineering organization. Work closely with product and design teams to build and ship features that improve the developer experience and streamline engineering workflows. Collaborate with ot
Job Source: VerkadaTecton
San Francisco, CA, United States
At Tecton , we solve the complex data problem in production machine learning. Tecton’s feature platform makes it simple to activate data for smarter models and predictions. Tecton abstracts away the complex engineering to speed up innovation. Tecton’s founders developed the first Feature Store when they created Uber’s Michelangelo ML platform, and
Job Source: TectonVolley (volley.com)
San Francisco, CA, United States
Role summary Volley is a leader in the voice-activated entertainment space with AI at the core powering voice-driven games for our users including speech recognition and proprietary systems that build upon Natural Language Understanding (NLU). We are pioneers in leveraging generative AI for gaming with 20 Questions being one of the first LLM-power
Job Source: Volley (volley.com)myGwork - LGBTQ+ professionals & allies
Mountain View, CA, United States
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job Description: Engineering Manager Position Overview: We are seeking a skilled and experienced Engineering Manager to join our team at Jones Lang LaSalle (JLL). As an Engineering Manager, you will oversee and manage the engineering op
Job Source: myGwork - LGBTQ+ professionals & alliesCheckr
San Francisco, CA, United States
Checkr is looking for an Engineering Manager to lead the Verifications team. The team is responsible for the end-to-end experience of our screening products including the candidate and customer experience, order fulfillment, and screening lifecycle logic, and vendor integrations across both existing and net new offerings. As the Engineering Manager
Job Source: CheckrSan Mateo, CA, United States
[Full Time] Engineering Manager at Netomi (United States) | BEAMSTART Jobs Engineering Manager Netomi United States
Date Posted
31 Oct, 2022
Work Location
San Mateo, CA, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
No experience required
Remote Work
No
Stock Options
No
Vacancies
1 available
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.
Want to have a direct impact in solving the top challenges businesses face today? Join us!
Netomi is seeking a highly analytical and detail-oriented manager to join the Analytics team. As part of the team, you will work with product, engineering, and customer success teams to drive complex data and trend analyses to propose ways to improve and, thereby contributing to improve the experience. You will also be responsible for benchmarking and measuring the performance of various product operations projects, building and publishing detailed scorecards and reports, identifying and driving new opportunities based on customer and business data.
We are looking for a Manager with a passion for using data to discover and solve real-world problems. You will enjoy working with rich data sets, modern business intelligence technology, and the ability to see your insights drive the feature development for our customers. You will also have the opportunity to contribute to the development of policies, processes, and tools to address product quality challenges in collaboration with teams.
Job Responsibilities:
Planning, design and execution of SOA backend platforms. Mostly around REST based Web
Build frameworks using JAVA (Spark,Spring, ORM)
High level and Low level design of the highly scalable components
Track defects and works with business owners and users to triage bugs and manage a backlog
Taking care of Nonfunctional requirements like Scale/ High Availability/Performance/Security
Build/Deployments/DevOps-related work on AWS
Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts
Be the key technical advisor to define the roadmap of project
Lead teams of talented engineers and coach them to their full potential.
As you will be managing the analytics team, you are required to manage the dynamics of the requirements, prioritization, and deliveries
Give growth charter to the team members and conduct 1-1 / feedback/appraisal
Lead by example in software development best practices, agile development, and cross-team collaboration.
Bring in and influence engineering optimizations
Work with Product Managers and partners to define business roadmaps.
Work with architects and fellow engineers to define technical architectures and execution plans.
Execute business and technology roadmaps by collaborating with other engineering teams.
Be accountable for the outcomes, measured by appropriate metrics
Drive product vision and strategy
Requirements:
7+ years’ Experience preferred.B.Tech/M.Tech in Computer Science or related fields.
3+ years of people management experience.
2+ years of recent Frontend Web and back-end development experience.
Extensive experience running teams in an agile environment.
Deep experience with the full software development life cycle.
AWS, Kafka, AWS Kinesis, and MWAA experience desirable
Proficient with mainstream backend technologies such as Java, Spring boot, RDBMS, NoSQL
Strong experience with AWS cloud technologies.
Strong Analytical skills – can ask the right questions, analyze data, concludes by making appropriate assumptions
Organization skills – demonstrated ability to work independently to make complex investigations
Working experience on asynchronous messaging systems like Kafka.
Strong ability in architectural design and discussion.
Proven ability to manage multiple, competing for priorities simultaneously.
Excellent communication skills to convey technical insights to a non-technical audience
Good To Have
Proficiency in SQL and Advanced Excel (Array and Statistical formulas)
Prior data mining, DW / BI experience
Knowledge of BI & statistical tools such as Power BI, SQL & ETL DW concepts
Automate the report generation process through the use of BI tools and programming techniques: such as SQL, DW concepts
Good knowledge of R, and ML modeling
Understanding visualization tools such as PowerBI, Tableau, Datazen, and SSRS is a plus
Experience with modern Data warehousing solutions such as AWS Redshift, Snowflake, GCP BigQuery
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
About Netomi Self-Driving Customer Care Company Size: 51 - 250 People Year Founded: 2015 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Email Alert for Engineering Manager jobs in San Mateo, CA, United States
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