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Embassy Suites Atlanta/Sugarloaf, GA
Duluth
Job Description Job Description Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Man
Job Source: Embassy Suites Atlanta/Sugarloaf, GAHampton Inn & Suites Alpharetta, GA
Alpharetta, GA, United States
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we s
Job Source: Hampton Inn & Suites Alpharetta, GAClipper Petroleum
Suwanee, GA, United States
Job Details Level Entry Job Location Store #40 - Suwanee, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail Description POSITION SUMMARY: The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail envir
Job Source: Clipper PetroleumNothing Bundt Cakes - Cumming
Cumming
Job Description Job Description Benefits: Employee discounts At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for the
Job Source: Nothing Bundt Cakes - CummingClipper Petroleum
Decatur, GA, United States
Job Details Level Entry Job Location Store #77 - Smyrna, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail Description POSITION SUMMARY: The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail enviro
Job Source: Clipper PetroleumNothing Bundt Cakes
Tucker, GA, United States
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our g
Job Source: Nothing Bundt CakesSpa Sydell Integrative Aesthetics
Dunwoody
Job Description Job Description Spa Sydell has been a pacesetter in the evolution of personal care since 1982. Spa Sydell’s mission is to provide a satisfying and giving relationship with our employees by providing a healthy, professional, and caring environment through personal and company growth, diversity, and empowerment. We are lookin
Job Source: Spa Sydell Integrative AestheticsNothing Bundt Cakes - Snellville
Snellville
Job Description Job Description Benefits: Employee discounts The Nothing Bundt Cakes (NBC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. We are looking for someone who can work 4 to 5 days including weekends. The Guest S
Job Source: Nothing Bundt Cakes - SnellvilleDuluth, GA, United States
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.
Primary Responsibilities
•Greet guests and perform check-in/out procedures
•Follow all cash and credit card procedures required by hotel and brand standard
•Check house count to determine the rooms available for the day
•Review credit limit exception report & gets additional approval if necessary
•Check expected departures for today & clears checkouts or extends stays after check out time
•Update housekeeping room status when received from housekeeping
•Balance departments from daily activity report at the end of shift
•Performs cashier shift change when cash is in balance
•Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them
•Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations
•Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met
•Demonstrate commitment to servicing the guest by being hospitable and accommodating •Document any guest accidents by completing the accident report form
•Ability and flexibility to work various shifts including evenings, weekends, and holidays
Education/Experience
•High School diploma or GED preferred
•Hotel experience preferred.
•Customer service experience required.
•Experience handling cash and credit card procedures
•Competitive wages, paid holidays, vacation after 1yr, Hilton Hotels team member travel discounts.
•Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
•Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Email Alert for Guest Service Representative (ONQ Certified) jobs in Duluth, GA, United States
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